Mobile user can't change Event RSVP
complete
Wez Coffey
Once a user indicates they're planning to attend an event, there is no way to change their response on mobile.
Log In
B
Bianca Blanco
complete
Invitees can now unRSVP (unconfirm) through mobile.
Stride Ministries
Murtaza Bambot can we please get this fixed? Events are the main way my members use Heartbeat.
Orla Fitz
I am getting several annoyed emails about this too - members usually only have access to their mobile phone when they need to cancel their RSVP because of something urgent that has come up.
Janey Carr
I use HB platform mainly for events and chat. Users need to be able to unrsvp from events. They are not tech savvy and get frustrated when they can't change to 'not going'. So they email me, and I can't unrsvp them either. So they think people are attending when they're not. It would be really really good to get this fixed asap. They can't change their RSVP on mobile or web. And I have so many events on the go, it is becoming confusing.
Janey Carr
Also need a way for the admin to remove them from RSVP, if they are not tech savvy enough to do so themselves, like my audience.
Doug Finkelstein
Murtaza Bambot Mayhul Arora friendly bump here.
Just had my fourth complaint about this which is enough to get me to bug y'all!
Janey Carr
Doug Finkelstein: me too! it's a real bug bear for my members.
Shade Odeinde
I notice that I can change the rsvp from the calendar itself but when I try doing so from the heartbeat event page, it doesn’t change - either on the page or on my calendar! 🤷♀️
Stride Ministries
Murtaza Bambot, can we get this bug fixed?
Björn Brost
Its not working on android and ios. MacOS Chrome its working to unsubscribe and my status is changing back on mobile to RSVP correctly. Fix needed on mobile :)
Jo-Anne Mac Millan
You can’t change your response on desktop either.