🛒 Better checkout experience -> Stripe checkout
in progress
Adrian Dalsus
It seems a lot of HB users manage their subscriptions through external platforms (Clickfunnels, Samcart, Kajabi, Podia, Kartra, Systeme, etc) because Heartbeat checkout is very basic.
I understand that sales funnels are more effective for upsells, but for someone who is already inside a free community and want to pay for locked spaces/events certainly it's a better experience to pay inside the Heartbeat/community ecosystem.
Right now, the checkout for paying a subscription looks the same as the onboarding process. Nothing wrong with that, but I think that in an online transaction users prefer a more familiar checkout.
I would love if Heartbeat let us use the same Stripe checkout/layout. It looks cleaner, clearer and more professional (even HB payments use it!)
Other community platforms have adapted their checkouts to look like Stripe, it looks great (screenshot included).
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Coach Ouffoué 🔥🔥🔥
Nick Barba What about a fully integrated payment method in HB to avoid the hassle of third party payment integration like Stripe?
Nick Barba
in progress
We are working on an update to checkout pages that will make the experience a single page and better optimize on converting members :)
Tri Ryuzaki
Nick Barba Great, any ETA or screenshots =)
Lisa Mahar | Writer & Job Coach
Nick Barba yuuuss so excited for this feature. I really want to get rid of the multiple platform situation I have going on.
Nick Barba
Tri Ryuzaki Sure thing! Check out this video overview of the changes coming. https://app.heartbeat.chat/community/t/the%20pulse/ebdaa101-ea9e-493d-943c-6f0ac638a7b7
ETA is 2-4 weeks for the mobile version :)
Lisa Mahar | Writer & Job Coach
I agree, the 3 step checkout process just doesn't gel with my customer feedback. I use Stripe Checkout for Membership payments and Shpify for single payments at the moment. Ideally, I'd like to bring everything into HB re: payments but really not until we can get a single page checkout process.
Shirley Chong
Yes please!!
David Valls y Machinant
Very useful idea. Use own funnel system is a plus
D
Domoina Ratsizafy
I like this idea.
Megan Reed
I agree with this!!!
Ed Ferrigan
nice looking layouts.