Edit Choose your Tier text or placement
When an offer has only one tier with multiple payment options (e.g., monthly and annual), the label "Choose your tier" appears above the pricing selection area, which is confusing and doesn't accurately describe what the member is choosing. I would like this for text to either be editable or dynamically reflect the context (e.g., "Choose your plan" or "Select a payment option").
User 3 days ago
Edit Choose your Tier text or placement
When an offer has only one tier with multiple payment options (e.g., monthly and annual), the label "Choose your tier" appears above the pricing selection area, which is confusing and doesn't accurately describe what the member is choosing. I would like this for text to either be editable or dynamically reflect the context (e.g., "Choose your plan" or "Select a payment option").
User 3 days ago
For past events ability to change the link behind "view recording"
My live events are often edited and optimised and then saved in courses or docs. Right now when an even is past, there is a button “ view recording” that brings my members to the zoom rough files. this is very confusing for them because i have 3 files in zoom : speaker - gallery of participants - shared screen. people are clicking on view recording and what they watch is really bad. i would like to be able to change the link behind “wiew recording’ so that it brings straight to the course or doc with my replay
Charlotte Salvanes 11 days ago
Overall Platform
For past events ability to change the link behind "view recording"
My live events are often edited and optimised and then saved in courses or docs. Right now when an even is past, there is a button “ view recording” that brings my members to the zoom rough files. this is very confusing for them because i have 3 files in zoom : speaker - gallery of participants - shared screen. people are clicking on view recording and what they watch is really bad. i would like to be able to change the link behind “wiew recording’ so that it brings straight to the course or doc with my replay
Charlotte Salvanes 11 days ago
Overall Platform
Images Please (Events & Docs)
My work is quite image heavy, and I really wish that the desktop/browser spaces would show the Event images the way they show upon clicking Events on the mobile app, and I wish the Docs area would show the images in the mobile app the way they are shown in the desktop/browser spaces. Also, it would be great to rearrange the order of the Doc sections in the Docs area of the app.
Kim Marie 12 days ago
Events
Images Please (Events & Docs)
My work is quite image heavy, and I really wish that the desktop/browser spaces would show the Event images the way they show upon clicking Events on the mobile app, and I wish the Docs area would show the images in the mobile app the way they are shown in the desktop/browser spaces. Also, it would be great to rearrange the order of the Doc sections in the Docs area of the app.
Kim Marie 12 days ago
Events
when sending an email blast for an event, the recipient audience options should include other event Hosts
when sending an email blast for an event, the recipient audience options should include other event Hosts as a selectable group. Currently, Hosts aren't available as an audience option, and it would be useful to be able to target them specifically when communicating event details.
User 15 days ago
when sending an email blast for an event, the recipient audience options should include other event Hosts
when sending an email blast for an event, the recipient audience options should include other event Hosts as a selectable group. Currently, Hosts aren't available as an audience option, and it would be useful to be able to target them specifically when communicating event details.
User 15 days ago
Option to disable auto transcripts for voice notes
Would love to be able to disable or edit transcripts for voice notes, since the language I’ll be using it in isn’t supported at this moment (Dutch).
User about 23 hours ago
Channels + Posts
Option to disable auto transcripts for voice notes
Would love to be able to disable or edit transcripts for voice notes, since the language I’ll be using it in isn’t supported at this moment (Dutch).
User about 23 hours ago
Channels + Posts
Increased Word Count for Bios
I had a user ask me if word counts can be increased when writing an introductory bio. I was informed it is currently set to 140 characters.
User 1 day ago
Increased Word Count for Bios
I had a user ask me if word counts can be increased when writing an introductory bio. I was informed it is currently set to 140 characters.
User 1 day ago
Customize "Start Course" button
I would like to be able to customise the "Start Course" button text on the course page (the button with the arrow that enrolled members see when they land on a course) I’d like to change it to something more on-brand rather than the platform default. This is a feature request to allow per-course or community-wide customisation of this CTA button text. Responses will come to your email.
Anna Baylis 1 day ago
Customize "Start Course" button
I would like to be able to customise the "Start Course" button text on the course page (the button with the arrow that enrolled members see when they land on a course) I’d like to change it to something more on-brand rather than the platform default. This is a feature request to allow per-course or community-wide customisation of this CTA button text. Responses will come to your email.
Anna Baylis 1 day ago
Log hours for Courses
We also have a requirement where students must log a certain number of teaching hours to qualify for final certification. Does Heartbeat support logging and verifying hours (manual approval is fine), or would that require an external workflow? (Help Center: Heartbeat certificates, Accredible app.)
User 16 days ago
Log hours for Courses
We also have a requirement where students must log a certain number of teaching hours to qualify for final certification. Does Heartbeat support logging and verifying hours (manual approval is fine), or would that require an external workflow? (Help Center: Heartbeat certificates, Accredible app.)
User 16 days ago
in the courses area (aka library or archive)
I would like to add a feature request in the courses / library / archive areas: having a sub-grouping layer inside courses would make organizing growing libraries (especially month-by-month content like yours) much cleaner.
User 2 days ago
Courses
in the courses area (aka library or archive)
I would like to add a feature request in the courses / library / archive areas: having a sub-grouping layer inside courses would make organizing growing libraries (especially month-by-month content like yours) much cleaner.
User 2 days ago
Courses
Need ability to segment analytics
We are now using our community resources section to store internal team documents, however this skews our monthly performance data because they end up being the top access resources. The Heartbeat Analytics section should have the ability to filter out usage by specific groups (mainly the admin group) so that data is reflective of actual member engagement
Sami Sekhon 2 days ago
Admin + Platform Customization
Need ability to segment analytics
We are now using our community resources section to store internal team documents, however this skews our monthly performance data because they end up being the top access resources. The Heartbeat Analytics section should have the ability to filter out usage by specific groups (mainly the admin group) so that data is reflective of actual member engagement
Sami Sekhon 2 days ago
Admin + Platform Customization
Filtering and sorting options on the Courses page
It would be really valuable to add filtering and sorting options on the Courses page as course libraries grow. Users need to be able to filter by: topic or category of interest purchased vs not purchased included in membership completed or in progress Plus custom filters admins can use to tag courses General sorting (e.g. newest, alphabetical, level) would also greatly improve navigation.
Benjamyn Fergusson about 1 month ago
Filtering and sorting options on the Courses page
It would be really valuable to add filtering and sorting options on the Courses page as course libraries grow. Users need to be able to filter by: topic or category of interest purchased vs not purchased included in membership completed or in progress Plus custom filters admins can use to tag courses General sorting (e.g. newest, alphabetical, level) would also greatly improve navigation.
Benjamyn Fergusson about 1 month ago
Onboarding question Text Limit
The onboarding question text inputs are cut off after 1.5 lines of visible text. Someone signed up and flagged this as they couldn't fully respond to the question. Can this be modified?
Amanda Gedeon about 1 month ago
Onboarding question Text Limit
The onboarding question text inputs are cut off after 1.5 lines of visible text. Someone signed up and flagged this as they couldn't fully respond to the question. Can this be modified?
Amanda Gedeon about 1 month ago
Allow additional channel name characters
I repeatedly want to use the ‘&’ symbol in channel names, for example to call a channel Q&A or Guides & Recs, or whatever. please add these characters to the allowed ones.
Ari Heart 20 days ago
Channels + Posts
Allow additional channel name characters
I repeatedly want to use the ‘&’ symbol in channel names, for example to call a channel Q&A or Guides & Recs, or whatever. please add these characters to the allowed ones.
Ari Heart 20 days ago
Channels + Posts
Option to make event location visible for ticketed events.
Right now, the location is protected apparently for community privacy, so external guests won’t see the location until they RSVP. Before signing up, they see under location: “RSVP to see”. If I want the location visible before anyone signs up, the only way to do this is to make the event not ticketed. Which defeats the purpose of paid public events. There should be an option to choose whether or not you want the location visible, not a default to hidden. I get that you're going for privacy, but I'd like to request that you offer an option or on/off toggle to let folks outside of the community see the location before signing up as this may inform a potential participant's decision in signing up (if they can see the location is close by, they would be more likely to sign up – or if they sign up and see the event is very far away and not possible for them, I have to do extra admin work and offer a refund). Currently, I share the location in the event description, but I would prefer also to be able to show the event location in the ‘Location’ panel.
Alex Williams 29 days ago
Events
Option to make event location visible for ticketed events.
Right now, the location is protected apparently for community privacy, so external guests won’t see the location until they RSVP. Before signing up, they see under location: “RSVP to see”. If I want the location visible before anyone signs up, the only way to do this is to make the event not ticketed. Which defeats the purpose of paid public events. There should be an option to choose whether or not you want the location visible, not a default to hidden. I get that you're going for privacy, but I'd like to request that you offer an option or on/off toggle to let folks outside of the community see the location before signing up as this may inform a potential participant's decision in signing up (if they can see the location is close by, they would be more likely to sign up – or if they sign up and see the event is very far away and not possible for them, I have to do extra admin work and offer a refund). Currently, I share the location in the event description, but I would prefer also to be able to show the event location in the ‘Location’ panel.
Alex Williams 29 days ago
Events
Remove heartbeat logo from onboarding thankyoupage
I have the toggle of branding OFF, but that Heartbeat logo continues in the onboarding thankyou page
Aarón Rodríguez 21 days ago
Remove heartbeat logo from onboarding thankyoupage
I have the toggle of branding OFF, but that Heartbeat logo continues in the onboarding thankyou page
Aarón Rodríguez 21 days ago
Give Moderators access to Offers without Revenue information
I wish Moderators could have access to edit Offers, as well give and remove exemptions to offers, manage access WITHOUT Revenue information (ie lifetime revenue and MMR). It’s exciting to hear there’s more Stripe settings coming to Heartbeat, but right now everyone on my team has to be an Admin to do their work, and it’s unnerving to have more sensitive financial settings available to everyone. Right now it’s either give people access to everything or nothing.
Brooke Glaser 7 days ago
Give Moderators access to Offers without Revenue information
I wish Moderators could have access to edit Offers, as well give and remove exemptions to offers, manage access WITHOUT Revenue information (ie lifetime revenue and MMR). It’s exciting to hear there’s more Stripe settings coming to Heartbeat, but right now everyone on my team has to be an Admin to do their work, and it’s unnerving to have more sensitive financial settings available to everyone. Right now it’s either give people access to everything or nothing.
Brooke Glaser 7 days ago
Channel Emoji
Why do you have to choose an emoji on a channel? First of all, emojis look cheap and come across as childish. If you want to build a professional community for adults with a serious theme, your own branding plays an important role; emojis are simply no longer appropriate for menu items and are extremely limited. I'd like to be able to upload my own icons.
User 7 days ago
Channel Emoji
Why do you have to choose an emoji on a channel? First of all, emojis look cheap and come across as childish. If you want to build a professional community for adults with a serious theme, your own branding plays an important role; emojis are simply no longer appropriate for menu items and are extremely limited. I'd like to be able to upload my own icons.
User 7 days ago
Log in on affiliate's behalf or show all affiliate links on the admin dashboard
Our partners are extremely busy and are used to having links created for them like all other affiliate programs. Typically you can set an affiliate up and simply share the details with them. Its a common practice and frustrating that we are not able to see their backend in HB and/or sign up for them. Please consider these features as I do LOVE HB otherwise and would really rather stay here and share about it from the rooftops!
Tiffany Neuman about 1 month ago
Log in on affiliate's behalf or show all affiliate links on the admin dashboard
Our partners are extremely busy and are used to having links created for them like all other affiliate programs. Typically you can set an affiliate up and simply share the details with them. Its a common practice and frustrating that we are not able to see their backend in HB and/or sign up for them. Please consider these features as I do LOVE HB otherwise and would really rather stay here and share about it from the rooftops!
Tiffany Neuman about 1 month ago