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Feature Requests

Tell us how we could make Heartbeat better for you.

In Progress

Roadmap login redirects to white loading screen

Unable to sign in to the Hb Roadmap. After logging in, the page turns white and shows a centered loading spinner indefinitely. This was reported after trying 3 different browsers on a laptop with the same result. Issue details (include screenshots and steps taken): Support was not able to reproduce the issue and verified the account appears normal in FeatureBase. The user retried https://feedback.heartbeat.chat/roadmap and still hit the same login redirect behavior. A video was attached. HB Roadmap Issue.mp4 Repro Repro not attempted successfully. Support checked the roadmap and the affected account and did not observe an issue. The affected user reported: Open the roadmap page. Attempt to sign in. The browser redirects to a white screen with a centered spinner that does not resolve. Same result in 3 different browsers on a laptop.

Linear 15 days ago

1

Innovate Heartbeat!

I’ve been a member of Heartbeat for over a year now. I Truly appreciate how the team keeps us in the loop with updates and feature requests. This whole AI blitz with Pulse and the landing pages, is cool, I guess. But the actual platform is so outdated. Can time and energy please be focused on the user interface? I’m thinking of going back to Circle, as their interface is crisp, clean, and modern, amongst other things. P.S., I work with creatives and artists, so yes, UX and overall design truly matter.

Nic Roc about 20 hours ago

Video Option for Mobile App

I run an acting training academy and need mobile video access for calls run within Heartbeat. Currently we’re having to add zoom links to host these calls externally. Not the end of the world, but would be smoother and more high-quality UX to have the feature contained natively. Thanks for considering! Thomas Adisi, Co-Founder The CoLAB Method www.colabmethod.com

User 8 days ago

Embedding Audio

My community is primarily breathwork and meditation audio tracks, and I find that the platform is not the most user friendly for this type of community. I have tried embedding audio from Dropbox, but to play it opens up outside of the app instead of just playing inside the app. It also looks clunky when accessing from the App instead of the Desktop. I’ve also tried soundcloud which plays directly from the app so this could be a better option for me except when I try to press play from the App (not desktop) it’s super clunky and not user friendly and I struggle to even get my music to play. The App needs to support these embedded audios better so its easy to just click play and drop in

User 23 days ago

DMs Have Been Read

Hi! I would love to be able to tell if a DM has been read. We message a lot and use it between teachers and students and it would be nice to have the option to see when somone opened a DM. For us this would be agreat since this is our online Global Campus and we have classroom chats and private messages. I think this was asked a couple years ago, but wanted to check again. Thank you.

Dara Forleo 24 days ago

For past events ability to change the link behind "view recording"

My live events are often edited and optimised and then saved in courses or docs. Right now when an even is past, there is a button “ view recording” that brings my members to the zoom rough files. this is very confusing for them because i have 3 files in zoom : speaker - gallery of participants - shared screen. people are clicking on view recording and what they watch is really bad. i would like to be able to change the link behind “wiew recording’ so that it brings straight to the course or doc with my replay

Charlotte Salvanes about 1 month ago

Edit Choose your Tier text or placement

When an offer has only one tier with multiple payment options (e.g., monthly and annual), the label "Choose your tier" appears above the pricing selection area, which is confusing and doesn't accurately describe what the member is choosing. I would like this for text to either be editable or dynamically reflect the context (e.g., "Choose your plan" or "Select a payment option").

User about 1 month ago