Images Please (Events & Docs)
My work is quite image heavy, and I really wish that the desktop/browser spaces would show the Event images the way they show upon clicking Events on the mobile app, and I wish the Docs area would show the images in the mobile app the way they are shown in the desktop/browser spaces. Also, it would be great to rearrange the order of the Doc sections in the Docs area of the app.

Kim Marie 2 days ago
Events
Images Please (Events & Docs)
My work is quite image heavy, and I really wish that the desktop/browser spaces would show the Event images the way they show upon clicking Events on the mobile app, and I wish the Docs area would show the images in the mobile app the way they are shown in the desktop/browser spaces. Also, it would be great to rearrange the order of the Doc sections in the Docs area of the app.

Kim Marie 2 days ago
Events
when sending an email blast for an event, the recipient audience options should include other event Hosts
when sending an email blast for an event, the recipient audience options should include other event Hosts as a selectable group. Currently, Hosts aren't available as an audience option, and it would be useful to be able to target them specifically when communicating event details.

User 6 days ago
when sending an email blast for an event, the recipient audience options should include other event Hosts
when sending an email blast for an event, the recipient audience options should include other event Hosts as a selectable group. Currently, Hosts aren't available as an audience option, and it would be useful to be able to target them specifically when communicating event details.

User 6 days ago
Log hours for Courses
We also have a requirement where students must log a certain number of teaching hours to qualify for final certification. Does Heartbeat support logging and verifying hours (manual approval is fine), or would that require an external workflow? (Help Center: Heartbeat certificates, Accredible app.)

User 7 days ago
Log hours for Courses
We also have a requirement where students must log a certain number of teaching hours to qualify for final certification. Does Heartbeat support logging and verifying hours (manual approval is fine), or would that require an external workflow? (Help Center: Heartbeat certificates, Accredible app.)

User 7 days ago
Filtering and sorting options on the Courses page
It would be really valuable to add filtering and sorting options on the Courses page as course libraries grow. Users need to be able to filter by: topic or category of interest purchased vs not purchased included in membership completed or in progress Plus custom filters admins can use to tag courses General sorting (e.g. newest, alphabetical, level) would also greatly improve navigation.

Benjamyn Fergusson about 1 month ago
Filtering and sorting options on the Courses page
It would be really valuable to add filtering and sorting options on the Courses page as course libraries grow. Users need to be able to filter by: topic or category of interest purchased vs not purchased included in membership completed or in progress Plus custom filters admins can use to tag courses General sorting (e.g. newest, alphabetical, level) would also greatly improve navigation.

Benjamyn Fergusson about 1 month ago
Onboarding question Text Limit
The onboarding question text inputs are cut off after 1.5 lines of visible text. Someone signed up and flagged this as they couldn't fully respond to the question. Can this be modified?

Amanda Gedeon 23 days ago
Onboarding question Text Limit
The onboarding question text inputs are cut off after 1.5 lines of visible text. Someone signed up and flagged this as they couldn't fully respond to the question. Can this be modified?

Amanda Gedeon 23 days ago
Allow additional channel name characters
I repeatedly want to use the ‘&’ symbol in channel names, for example to call a channel Q&A or Guides & Recs, or whatever. please add these characters to the allowed ones.

Ari Heart 10 days ago
Channels + Posts
Allow additional channel name characters
I repeatedly want to use the ‘&’ symbol in channel names, for example to call a channel Q&A or Guides & Recs, or whatever. please add these characters to the allowed ones.

Ari Heart 10 days ago
Channels + Posts
Option to make event location visible for ticketed events.
Right now, the location is protected apparently for community privacy, so external guests won’t see the location until they RSVP. Before signing up, they see under location: “RSVP to see”. If I want the location visible before anyone signs up, the only way to do this is to make the event not ticketed. Which defeats the purpose of paid public events. There should be an option to choose whether or not you want the location visible, not a default to hidden. I get that you're going for privacy, but I'd like to request that you offer an option or on/off toggle to let folks outside of the community see the location before signing up as this may inform a potential participant's decision in signing up (if they can see the location is close by, they would be more likely to sign up – or if they sign up and see the event is very far away and not possible for them, I have to do extra admin work and offer a refund). Currently, I share the location in the event description, but I would prefer also to be able to show the event location in the ‘Location’ panel.

Alex Williams 19 days ago
Events
Option to make event location visible for ticketed events.
Right now, the location is protected apparently for community privacy, so external guests won’t see the location until they RSVP. Before signing up, they see under location: “RSVP to see”. If I want the location visible before anyone signs up, the only way to do this is to make the event not ticketed. Which defeats the purpose of paid public events. There should be an option to choose whether or not you want the location visible, not a default to hidden. I get that you're going for privacy, but I'd like to request that you offer an option or on/off toggle to let folks outside of the community see the location before signing up as this may inform a potential participant's decision in signing up (if they can see the location is close by, they would be more likely to sign up – or if they sign up and see the event is very far away and not possible for them, I have to do extra admin work and offer a refund). Currently, I share the location in the event description, but I would prefer also to be able to show the event location in the ‘Location’ panel.

Alex Williams 19 days ago
Events
Remove heartbeat logo from onboarding thankyoupage
I have the toggle of branding OFF, but that Heartbeat logo continues in the onboarding thankyou page

Aarón Rodríguez 12 days ago
Remove heartbeat logo from onboarding thankyoupage
I have the toggle of branding OFF, but that Heartbeat logo continues in the onboarding thankyou page

Aarón Rodríguez 12 days ago
Log in on affiliate's behalf or show all affiliate links on the admin dashboard
Our partners are extremely busy and are used to having links created for them like all other affiliate programs. Typically you can set an affiliate up and simply share the details with them. Its a common practice and frustrating that we are not able to see their backend in HB and/or sign up for them. Please consider these features as I do LOVE HB otherwise and would really rather stay here and share about it from the rooftops!

Tiffany Neuman 28 days ago
Log in on affiliate's behalf or show all affiliate links on the admin dashboard
Our partners are extremely busy and are used to having links created for them like all other affiliate programs. Typically you can set an affiliate up and simply share the details with them. Its a common practice and frustrating that we are not able to see their backend in HB and/or sign up for them. Please consider these features as I do LOVE HB otherwise and would really rather stay here and share about it from the rooftops!

Tiffany Neuman 28 days ago
Zapier Trigger for Member Cancellation
It would be very helpful to have a native Zapier trigger for member cancellations in Heartbeat. A cancellation event trigger that links to the member information and exit survey would be incredibly useful for automating cancellation analysis and for win-back attempts.

Blake Eve 28 days ago
Courses
Zapier Trigger for Member Cancellation
It would be very helpful to have a native Zapier trigger for member cancellations in Heartbeat. A cancellation event trigger that links to the member information and exit survey would be incredibly useful for automating cancellation analysis and for win-back attempts.

Blake Eve 28 days ago
Courses
Video Library Folders & Renaming
As course creators managing multiple courses and large video libraries, having all uploaded videos in a single list on the video library makes it difficult to organise and locate content efficiently. I know you can search, but when you can’t remember what you labelled something as, it’s tricky lol! It would be extremely helpful to be able to organise videos into folders or categories within the video library, allowing for easier navigation, faster content management, and better scalability for growing course libraries. Also, once uploaded, you can’t rename files! So files that I’ve misspelt or mislabelled, granted that’s my fault, but it’d be fab to be able to rename video files too! :)

Laura Morris about 1 month ago
Voice Rooms + Video
Video Library Folders & Renaming
As course creators managing multiple courses and large video libraries, having all uploaded videos in a single list on the video library makes it difficult to organise and locate content efficiently. I know you can search, but when you can’t remember what you labelled something as, it’s tricky lol! It would be extremely helpful to be able to organise videos into folders or categories within the video library, allowing for easier navigation, faster content management, and better scalability for growing course libraries. Also, once uploaded, you can’t rename files! So files that I’ve misspelt or mislabelled, granted that’s my fault, but it’d be fab to be able to rename video files too! :)

Laura Morris about 1 month ago
Voice Rooms + Video
Ability to create automated dm workflows for moderators
Right now when i create an automated dm with workflows i can only choose my admins as expeditors. I would like to set up all my automated dm and emails and make them sent by moderators. i dont want my moderators to have access to my admin settings

Charlotte Salvanes 1 day ago
Direct Messaging
Ability to create automated dm workflows for moderators
Right now when i create an automated dm with workflows i can only choose my admins as expeditors. I would like to set up all my automated dm and emails and make them sent by moderators. i dont want my moderators to have access to my admin settings

Charlotte Salvanes 1 day ago
Direct Messaging
issue with notification when member upgrade i receive a cancellation
Whenever some one upgrades from monthly to yearly i receive a cancellation notification. Please when people upgrade or change subscription => send " Mrs X just upgraded to yearly " or “Mrs X changed her subscription to …” instead of" Mrs X has cancelled her subscription"

Charlotte Salvanes 1 day ago
Payments / Monetization
issue with notification when member upgrade i receive a cancellation
Whenever some one upgrades from monthly to yearly i receive a cancellation notification. Please when people upgrade or change subscription => send " Mrs X just upgraded to yearly " or “Mrs X changed her subscription to …” instead of" Mrs X has cancelled her subscription"

Charlotte Salvanes 1 day ago
Payments / Monetization
delete zoom link for past events
In my community members can still click on join zoom even when an event is past. This is really annoying because they start a new zoom meeting and it creates a new recording. Each week i have to delete all these black screen recordings and it confuses my editor who is in charge of editing my replays.

Charlotte Salvanes 1 day ago
Overall Platform
delete zoom link for past events
In my community members can still click on join zoom even when an event is past. This is really annoying because they start a new zoom meeting and it creates a new recording. Each week i have to delete all these black screen recordings and it confuses my editor who is in charge of editing my replays.

Charlotte Salvanes 1 day ago
Overall Platform
For past events ability to change the link behind "view recording"
My live events are often edited and optimised and then saved in courses or docs. Right now when an even is past, there is a button “ view recording” that brings my members to the zoom rough files. this is very confusing for them because i have 3 files in zoom : speaker - gallery of participants - shared screen. people are clicking on view recording and what they watch is really bad. i would like to be able to change the link behind “wiew recording’ so that it brings straight to the course or doc with my replay

Charlotte Salvanes 1 day ago
Overall Platform
For past events ability to change the link behind "view recording"
My live events are often edited and optimised and then saved in courses or docs. Right now when an even is past, there is a button “ view recording” that brings my members to the zoom rough files. this is very confusing for them because i have 3 files in zoom : speaker - gallery of participants - shared screen. people are clicking on view recording and what they watch is really bad. i would like to be able to change the link behind “wiew recording’ so that it brings straight to the course or doc with my replay

Charlotte Salvanes 1 day ago
Overall Platform
Toggle on ability for users to upload video
In platforms like Circle, admin has he ability to toggle on and off the ability for members to upload videos. I often set “homework” which involves them uploading a video of themselves. Currently they would have to record it elsewhere and upload the link or embed. Most won’t’ go to this trouble. It would be great to be able to switch on permission for users to upload video themselves(even if you set a limit per upload). Without it I can’t run certain programmes on Heartbeat, because I need to make it easy for them to upload their videos. Thanks.

Mark Egan 1 day ago
Voice Rooms + Video
Toggle on ability for users to upload video
In platforms like Circle, admin has he ability to toggle on and off the ability for members to upload videos. I often set “homework” which involves them uploading a video of themselves. Currently they would have to record it elsewhere and upload the link or embed. Most won’t’ go to this trouble. It would be great to be able to switch on permission for users to upload video themselves(even if you set a limit per upload). Without it I can’t run certain programmes on Heartbeat, because I need to make it easy for them to upload their videos. Thanks.

Mark Egan 1 day ago
Voice Rooms + Video
Unread post indicator
Please add an unread post indicator for channels so members can understand when there are new posts that they need to go through. This is essential for community engagement, especially for hosts and members who want to stay on top of new content without relying on email.

Bianca Rappaport 3 days ago
Channels + Posts
Unread post indicator
Please add an unread post indicator for channels so members can understand when there are new posts that they need to go through. This is essential for community engagement, especially for hosts and members who want to stay on top of new content without relying on email.

Bianca Rappaport 3 days ago
Channels + Posts
Unread post indicator
Please add an unread post indicator for channels so members can understand when there are new posts that they need to go through. This is essential for community engagement, especially for hosts and members who want to stay on top of new content without relying on email.

Bianca Rappaport 3 days ago
Channels + Posts
Unread post indicator
Please add an unread post indicator for channels so members can understand when there are new posts that they need to go through. This is essential for community engagement, especially for hosts and members who want to stay on top of new content without relying on email.

Bianca Rappaport 3 days ago
Channels + Posts
Unread post indicator
Please add an unread post indicator for channels so members can understand when there are new posts that they need to go through. This is essential for community engagement, especially for hosts and members who want to stay on top of new content without relying on email.

Bianca Rappaport 3 days ago
Channels + Posts
Unread post indicator
Please add an unread post indicator for channels so members can understand when there are new posts that they need to go through. This is essential for community engagement, especially for hosts and members who want to stay on top of new content without relying on email.

Bianca Rappaport 3 days ago
Channels + Posts