Polls - Make a poll "select all that apply" rather than single-choice only
Most standard form quiz options (Google Forms, Microsoft Forms, etc.) offer the poll creator the choice of taking a question response by radio button or checkmark boxes, for select-one vs. select-as-many-as-apply. It would be great to have this in Heartbeat!
Ranya Renee 5 days ago
Channels + Posts
Polls - Make a poll "select all that apply" rather than single-choice only
Most standard form quiz options (Google Forms, Microsoft Forms, etc.) offer the poll creator the choice of taking a question response by radio button or checkmark boxes, for select-one vs. select-as-many-as-apply. It would be great to have this in Heartbeat!
Ranya Renee 5 days ago
Channels + Posts
Find your own posts and comments
There's currently no quick way to find your own posts and comments. You have to remember where you posted. This compounds in communities with course-sized channels carrying 40+ threads, where members lose track of their own contributions and stop exploring as a result.
Heartbeat Support 28 days ago
Find your own posts and comments
There's currently no quick way to find your own posts and comments. You have to remember where you posted. This compounds in communities with course-sized channels carrying 40+ threads, where members lose track of their own contributions and stop exploring as a result.
Heartbeat Support 28 days ago
MCP Connector 🤖
This will allow Claude or Codex to update our community spaces, easily create content, and understand community trends. I think it's worth fast tracking as it will benefit all the communities in Heartbeat. Please, please….and Mucho Thanks 🙏
Web User 6a276ee466500d751d532424 about 1 month ago
Overall Platform
MCP Connector 🤖
This will allow Claude or Codex to update our community spaces, easily create content, and understand community trends. I think it's worth fast tracking as it will benefit all the communities in Heartbeat. Please, please….and Mucho Thanks 🙏
Web User 6a276ee466500d751d532424 about 1 month ago
Overall Platform
Phone number field for member profile
I would like to have a field for phone number of members to show in the directory. It would need to be an optional field so members can add only if they want to.
Tami Holladay 5 days ago
Directory
Phone number field for member profile
I would like to have a field for phone number of members to show in the directory. It would need to be an optional field so members can add only if they want to.
Tami Holladay 5 days ago
Directory
Correct Image Placement on Mobile
I'd like to request an improvement to image placement in posts on the mobile app. When I place an image at the top of a post on desktop, it appears correctly there on desktop—but on mobile, the image is moved to the bottom of the post. Since many community members primarily use Heartbeat on their phones, this makes it difficult to create posts with a strong visual introduction. It would be really helpful if images appeared in the same position on mobile as they do on desktop, or if creators had an option to control image placement on mobile. Thanks for considering this!
Bill Johnson 7 days ago
Mobile App
Correct Image Placement on Mobile
I'd like to request an improvement to image placement in posts on the mobile app. When I place an image at the top of a post on desktop, it appears correctly there on desktop—but on mobile, the image is moved to the bottom of the post. Since many community members primarily use Heartbeat on their phones, this makes it difficult to create posts with a strong visual introduction. It would be really helpful if images appeared in the same position on mobile as they do on desktop, or if creators had an option to control image placement on mobile. Thanks for considering this!
Bill Johnson 7 days ago
Mobile App
Admins and Moderators need an edit thread/post option
At present, all HB users can only edit threads and posts that they have made themselves. However, Admins and Moderators do not have the ability to edit other user’s threads and posts. One of the key responsibilities of Admins and Moderators is to ensure that all community users are posting content that meets with the culture and code of conduct/anti-harrassment statement of their community. When a member posts something that is a violation of the community rules, or may contain a small element that is deemed inappropriate or unsafe for other users to view, Admins and Moderators do not have the ability to edit that content as necessary. The only options available at present are: The entire thread/post (including all replies) has to be deleted, which is unnecessary if only one word, a phrase, or an image/link needs to be removed/amended and the rest of that thread/post has value to others; Or a DM needs to be sent to the user explaining the issue and asking them to edit their own post, which results in a delay whilst waiting for action to be taken, and risks other users viewing that content in the meantime. Providing Admins and Moderators with an edit option in the three dots pull down menu of each thread/post would enable content to be moderated quickly and appropriately, thereby removing unnecessary distress or risk to the rest of their community.
Dylan MacMillan 10 days ago
Channels + Posts
Admins and Moderators need an edit thread/post option
At present, all HB users can only edit threads and posts that they have made themselves. However, Admins and Moderators do not have the ability to edit other user’s threads and posts. One of the key responsibilities of Admins and Moderators is to ensure that all community users are posting content that meets with the culture and code of conduct/anti-harrassment statement of their community. When a member posts something that is a violation of the community rules, or may contain a small element that is deemed inappropriate or unsafe for other users to view, Admins and Moderators do not have the ability to edit that content as necessary. The only options available at present are: The entire thread/post (including all replies) has to be deleted, which is unnecessary if only one word, a phrase, or an image/link needs to be removed/amended and the rest of that thread/post has value to others; Or a DM needs to be sent to the user explaining the issue and asking them to edit their own post, which results in a delay whilst waiting for action to be taken, and risks other users viewing that content in the meantime. Providing Admins and Moderators with an edit option in the three dots pull down menu of each thread/post would enable content to be moderated quickly and appropriately, thereby removing unnecessary distress or risk to the rest of their community.
Dylan MacMillan 10 days ago
Channels + Posts
Feature Request: Pulse Chat Organization
As a power user of Pulse, my chat history grows significantly over time and becomes difficult to navigate. I'd love one or both of the following: Folders/subfolders — the ability to organize chats into named categories (e.g., Branding, Launch, Courses) for easier retrieval. Search — the ability to search past chats by keyword or date so I can quickly locate a specific conversation without scrolling through a long list.
Robyn Starr 11 days ago
Workflows
Feature Request: Pulse Chat Organization
As a power user of Pulse, my chat history grows significantly over time and becomes difficult to navigate. I'd love one or both of the following: Folders/subfolders — the ability to organize chats into named categories (e.g., Branding, Launch, Courses) for easier retrieval. Search — the ability to search past chats by keyword or date so I can quickly locate a specific conversation without scrolling through a long list.
Robyn Starr 11 days ago
Workflows
Edit Recurring Events
I would love to be able to change the description of recurring events that are for each instance. We have a leadership call every week, so we want to make it a recurring event, but in the description we want to be able to put what each of the calls are about. Each one we talk about something different, but the actual call title is the same.
Brooke Elder 21 days ago
Events
Edit Recurring Events
I would love to be able to change the description of recurring events that are for each instance. We have a leadership call every week, so we want to make it a recurring event, but in the description we want to be able to put what each of the calls are about. Each one we talk about something different, but the actual call title is the same.
Brooke Elder 21 days ago
Events
Mobile App Feature Request — Community & Channel Banners
Hi Heartbeat Team, I wanted to share some feedback from my experience building my community on the platform. I love what you've created, and I want to see it shine even more on mobile! Currently, when members open the Heartbeat mobile app, the community banner and channel banners are not visible. On desktop, these visuals are a significant part of the member experience — they set the tone, communicate the brand atmosphere, and give members an immediate sense of where they are. For community builders like me who have invested heavily in creating a warm, visually intentional experience, this means half the atmosphere is invisible to mobile users — and the majority of members today are accessing communities primarily from their phones. My specific requests are: Display the community banner on the mobile app home/feed view Display channel banners within individual channels on mobile If full banners aren't feasible, even a condensed or thumbnail version would make a meaningful difference Thank you for the incredible work you do. This platform has given my community a true home, and I'm grateful for the thoughtfulness behind every feature. I just want our mobile sisters to get the full garden experience too! 🌸 Warmly, Robyn Starr
Robyn Starr 33 minutes ago
Mobile App
Mobile App Feature Request — Community & Channel Banners
Hi Heartbeat Team, I wanted to share some feedback from my experience building my community on the platform. I love what you've created, and I want to see it shine even more on mobile! Currently, when members open the Heartbeat mobile app, the community banner and channel banners are not visible. On desktop, these visuals are a significant part of the member experience — they set the tone, communicate the brand atmosphere, and give members an immediate sense of where they are. For community builders like me who have invested heavily in creating a warm, visually intentional experience, this means half the atmosphere is invisible to mobile users — and the majority of members today are accessing communities primarily from their phones. My specific requests are: Display the community banner on the mobile app home/feed view Display channel banners within individual channels on mobile If full banners aren't feasible, even a condensed or thumbnail version would make a meaningful difference Thank you for the incredible work you do. This platform has given my community a true home, and I'm grateful for the thoughtfulness behind every feature. I just want our mobile sisters to get the full garden experience too! 🌸 Warmly, Robyn Starr
Robyn Starr 33 minutes ago
Mobile App
Please correct an error in the waitlist cancellation process
I have set up a wait list, and I signed up as a test member, using one of my own email addresses as a test member. A few weeks later, I wanted to be sure that waitlist members could cancel their spot on the waitlist, so I opened the "You're on the waitlist!" confirmation email that had been sent to that email address, and clicked on the "View" button. I’m altering the URL so that I don’t have to put identifying info in here, but it essentially took me to https://community.mydomain.com/invitation?code=ZZZZZ&email=myemail%40gmail.com#waitlist-confirmation I saw the "leave" link at the bottom of the screen (I think that's what it said... I can't remember), and I clicked on it. The screen changed to what you'll see in the attached screen shot, so the "leave" button was gone, but it still says that the member is on the waitlist. Inside of Heartbeat, in my own admin account, I do see that this member has been removed from the waitlist (moved to canceled), and I see that the user did get an email letting them know that they are no longer on the wait list, but the web page itself is telling them that they’re still on the waitlist. I'm using DuckDuckGo on Windows 11, if that matters. If we tell the users in an email that they’ve been removed from the waitlist, but tell them in the browser that they’re still on the waitlist, they’re going to know that something went wrong, and won’t know if they’ve been removed from the waitlist or not. Thank you!
Mary Clark about 20 hours ago
Other
Please correct an error in the waitlist cancellation process
I have set up a wait list, and I signed up as a test member, using one of my own email addresses as a test member. A few weeks later, I wanted to be sure that waitlist members could cancel their spot on the waitlist, so I opened the "You're on the waitlist!" confirmation email that had been sent to that email address, and clicked on the "View" button. I’m altering the URL so that I don’t have to put identifying info in here, but it essentially took me to https://community.mydomain.com/invitation?code=ZZZZZ&email=myemail%40gmail.com#waitlist-confirmation I saw the "leave" link at the bottom of the screen (I think that's what it said... I can't remember), and I clicked on it. The screen changed to what you'll see in the attached screen shot, so the "leave" button was gone, but it still says that the member is on the waitlist. Inside of Heartbeat, in my own admin account, I do see that this member has been removed from the waitlist (moved to canceled), and I see that the user did get an email letting them know that they are no longer on the wait list, but the web page itself is telling them that they’re still on the waitlist. I'm using DuckDuckGo on Windows 11, if that matters. If we tell the users in an email that they’ve been removed from the waitlist, but tell them in the browser that they’re still on the waitlist, they’re going to know that something went wrong, and won’t know if they’ve been removed from the waitlist or not. Thank you!
Mary Clark about 20 hours ago
Other
Please hide the cloaked Zoom link until 30 minutes before each event?
I love that Heartbeat cloaks our Zoom links! But (at least in the browser version) if a member is savvy enough to click each zoom link in advance, let it redirect, and then copy the URL that it redirects to, then they’ve got the actual link. Most people won’t think to do this, but if I schedule my events far in advance, then people could join my membership, click to resolve and save all of the Zoom links in advance, cancel their membership (or I remove them from the membership if they’re problematic), and they’ll still have all of my Zoom links. I haven’t been able to find a workaround yet. I tested this yesterday. I created an event, and it showed this cloaked zoom link: https://community.thiswayoutcoaching.com/eventRedirect/21225e6b-3e06-4f16-8a3d-e9e304282d33?uid=MzNkYWU0MmYtYjU1ZC00YjM1LWJmZjYtNDIzN2I0YTk0NDM4 I logged into a test member account that I’ve been using, clicked the cloaked link, and it redirected to the real Zoom link: https://us02web.zoom.us/s/84066930479?pwd=prxkixWj7c6CZhJiarNEOFQfVtEmXm.1#success I copied and saved the redirected link, and then removed that test member from my community. Naturally, the cloaked link stopped redirecting to the real Zoom link, which is great, but the redirected link (which I had saved in advance) still worked perfectly. I also had the idea to change the password on the Zoom event from within my Zoom account, but since I can’t update the Zoom link in Heartbeat, this will cause it to ask EVERYONE for the password. If Heartbeat simply didn’t show a URL at all until 30 minutes before each event, then members couldn’t click, resolve, and save the real URLs very far in advance, which I think would solve this well enough. If I need to remove a member less than 30 minutes before an event (unlikely), then I’ve got big enough problems that the URL is not a huge deal. Alternately, if there was a way for me to update the URL that Heartbeat redirects to, then I could change the password in Zoom, and then update Heartbeat to use the new URL instead. I tested it in my browser on my Windows 11 laptop and also on my iPhone. Thanks everyone!
Mary Clark 3 days ago
Events
Please hide the cloaked Zoom link until 30 minutes before each event?
I love that Heartbeat cloaks our Zoom links! But (at least in the browser version) if a member is savvy enough to click each zoom link in advance, let it redirect, and then copy the URL that it redirects to, then they’ve got the actual link. Most people won’t think to do this, but if I schedule my events far in advance, then people could join my membership, click to resolve and save all of the Zoom links in advance, cancel their membership (or I remove them from the membership if they’re problematic), and they’ll still have all of my Zoom links. I haven’t been able to find a workaround yet. I tested this yesterday. I created an event, and it showed this cloaked zoom link: https://community.thiswayoutcoaching.com/eventRedirect/21225e6b-3e06-4f16-8a3d-e9e304282d33?uid=MzNkYWU0MmYtYjU1ZC00YjM1LWJmZjYtNDIzN2I0YTk0NDM4 I logged into a test member account that I’ve been using, clicked the cloaked link, and it redirected to the real Zoom link: https://us02web.zoom.us/s/84066930479?pwd=prxkixWj7c6CZhJiarNEOFQfVtEmXm.1#success I copied and saved the redirected link, and then removed that test member from my community. Naturally, the cloaked link stopped redirecting to the real Zoom link, which is great, but the redirected link (which I had saved in advance) still worked perfectly. I also had the idea to change the password on the Zoom event from within my Zoom account, but since I can’t update the Zoom link in Heartbeat, this will cause it to ask EVERYONE for the password. If Heartbeat simply didn’t show a URL at all until 30 minutes before each event, then members couldn’t click, resolve, and save the real URLs very far in advance, which I think would solve this well enough. If I need to remove a member less than 30 minutes before an event (unlikely), then I’ve got big enough problems that the URL is not a huge deal. Alternately, if there was a way for me to update the URL that Heartbeat redirects to, then I could change the password in Zoom, and then update Heartbeat to use the new URL instead. I tested it in my browser on my Windows 11 laptop and also on my iPhone. Thanks everyone!
Mary Clark 3 days ago
Events
Heartbeat UI
The heartbeat UI can be improved to look more professional. Too much padding and spacing, hard to navigate, and not a great experience on mobile. Heartbeat puts huge spaces between written content, which again, makes you have to scroll ten times more just to browse the feed.
Solvene Wemity 3 days ago
Overall Platform
Heartbeat UI
The heartbeat UI can be improved to look more professional. Too much padding and spacing, hard to navigate, and not a great experience on mobile. Heartbeat puts huge spaces between written content, which again, makes you have to scroll ten times more just to browse the feed.
Solvene Wemity 3 days ago
Overall Platform
Image quality
Would be great to allow Image optimization, to make sure the images still look good when compressed, I think due to the image optimization settings.
Solvene Wemity 3 days ago
Courses
Image quality
Would be great to allow Image optimization, to make sure the images still look good when compressed, I think due to the image optimization settings.
Solvene Wemity 3 days ago
Courses
Embed limits
Heartbeat limits what you can embed (whitelisted only) so I can't use interactive education modules that are external. Would be great to be able to whitelist more domains.
Solvene Wemity 3 days ago
Overall Platform
Embed limits
Heartbeat limits what you can embed (whitelisted only) so I can't use interactive education modules that are external. Would be great to be able to whitelist more domains.
Solvene Wemity 3 days ago
Overall Platform
Ability to upload/download files in the Docs Library
Ability to upload & download Docs in the library; for now it's just a rich editor. It would be great to be able to make AI skills (Text, Markdown .md files), PDFs, and other assets downloadable to our members.
Solvene Wemity 3 days ago
Docs
Ability to upload/download files in the Docs Library
Ability to upload & download Docs in the library; for now it's just a rich editor. It would be great to be able to make AI skills (Text, Markdown .md files), PDFs, and other assets downloadable to our members.
Solvene Wemity 3 days ago
Docs
Feature Request: Additional Celebration Animation Themes for Workflow Popups
Hi Heartbeat Team! I love the 3 celebration animation options currently available on popup actions (Fireworks, Confetti, and Lights). I'd love to see two new themes added: Hearts — perfect for community welcome moments, love-centered communities, and relationship-focused brands. Petals/Flowers — a beautiful option for communities with botanical, wellness, or feminine branding themes. Both would open up more meaningful, on-brand choices for creators whose communities go beyond the "party" feel of the current options. Thank you for considering it!
Robyn Starr 4 days ago
Workflows
Feature Request: Additional Celebration Animation Themes for Workflow Popups
Hi Heartbeat Team! I love the 3 celebration animation options currently available on popup actions (Fireworks, Confetti, and Lights). I'd love to see two new themes added: Hearts — perfect for community welcome moments, love-centered communities, and relationship-focused brands. Petals/Flowers — a beautiful option for communities with botanical, wellness, or feminine branding themes. Both would open up more meaningful, on-brand choices for creators whose communities go beyond the "party" feel of the current options. Thank you for considering it!
Robyn Starr 4 days ago
Workflows
Schedule Posts in "Chat" Channels
I love being able to schedule posts in the “Thread” style channels. I’d love a way to schedule (either through a similar “schedule post” interface or “workflow” interface) posts to appear at a certain time in the Chat style threads!
Gary Williams 4 days ago
Channels + Posts
Schedule Posts in "Chat" Channels
I love being able to schedule posts in the “Thread” style channels. I’d love a way to schedule (either through a similar “schedule post” interface or “workflow” interface) posts to appear at a certain time in the Chat style threads!
Gary Williams 4 days ago
Channels + Posts
Marketing Material Support
It would be amazing if there were an automatic function to get a little video or carousel posts of the community. Or a tutorial / Course how to create marketing material on your own to gather members. Since the platform has no other marketing support to get members, this would be helpful.
Thyra-Vakeska von dem Bussche 4 days ago
Mobile App
Marketing Material Support
It would be amazing if there were an automatic function to get a little video or carousel posts of the community. Or a tutorial / Course how to create marketing material on your own to gather members. Since the platform has no other marketing support to get members, this would be helpful.
Thyra-Vakeska von dem Bussche 4 days ago
Mobile App
No New Content Indicator in Sidebar
Hello, I have uncovered something extremely important and can not believe that HB does not have it....When a new post is made in a thread channel, there's no visual indicator on the channel name in the sidebar to let members know new content is there — no dot, badge, or unread count. Members only find out via email or push notification, which means anyone who's already in the app has no way to know activity happened without manually checking each channel. This makes it hard to drive engagement inside the platform. A simple unread indicator per channel (similar to what most messaging and community tools have) would make a meaningful difference. Would love to see this prioritized.
Jake 6 days ago
Channels + Posts
No New Content Indicator in Sidebar
Hello, I have uncovered something extremely important and can not believe that HB does not have it....When a new post is made in a thread channel, there's no visual indicator on the channel name in the sidebar to let members know new content is there — no dot, badge, or unread count. Members only find out via email or push notification, which means anyone who's already in the app has no way to know activity happened without manually checking each channel. This makes it hard to drive engagement inside the platform. A simple unread indicator per channel (similar to what most messaging and community tools have) would make a meaningful difference. Would love to see this prioritized.
Jake 6 days ago
Channels + Posts