Log in on affiliate's behalf or show all affiliate links on the admin dashboard
Our partners are extremely busy and are used to having links created for them like all other affiliate programs. Typically you can set an affiliate up and simply share the details with them. Its a common practice and frustrating that we are not able to see their backend in HB and/or sign up for them. Please consider these features as I do LOVE HB otherwise and would really rather stay here and share about it from the rooftops!

Tiffany Neuman 19 days ago
Log in on affiliate's behalf or show all affiliate links on the admin dashboard
Our partners are extremely busy and are used to having links created for them like all other affiliate programs. Typically you can set an affiliate up and simply share the details with them. Its a common practice and frustrating that we are not able to see their backend in HB and/or sign up for them. Please consider these features as I do LOVE HB otherwise and would really rather stay here and share about it from the rooftops!

Tiffany Neuman 19 days ago
Zapier Trigger for Member Cancellation
It would be very helpful to have a native Zapier trigger for member cancellations in Heartbeat. A cancellation event trigger that links to the member information and exit survey would be incredibly useful for automating cancellation analysis and for win-back attempts.

Blake Eve 20 days ago
Courses
Zapier Trigger for Member Cancellation
It would be very helpful to have a native Zapier trigger for member cancellations in Heartbeat. A cancellation event trigger that links to the member information and exit survey would be incredibly useful for automating cancellation analysis and for win-back attempts.

Blake Eve 20 days ago
Courses
Onboarding question Text Limit
The onboarding question text inputs are cut off after 1.5 lines of visible text. Someone signed up and flagged this as they couldn't fully respond to the question. Can this be modified?

Amanda Gedeon 14 days ago
Onboarding question Text Limit
The onboarding question text inputs are cut off after 1.5 lines of visible text. Someone signed up and flagged this as they couldn't fully respond to the question. Can this be modified?

Amanda Gedeon 14 days ago
Filtering and sorting options on the Courses page
It would be really valuable to add filtering and sorting options on the Courses page as course libraries grow. Users need to be able to filter by: topic or category of interest purchased vs not purchased included in membership completed or in progress Plus custom filters admins can use to tag courses General sorting (e.g. newest, alphabetical, level) would also greatly improve navigation.

Benjamyn Fergusson 25 days ago
Filtering and sorting options on the Courses page
It would be really valuable to add filtering and sorting options on the Courses page as course libraries grow. Users need to be able to filter by: topic or category of interest purchased vs not purchased included in membership completed or in progress Plus custom filters admins can use to tag courses General sorting (e.g. newest, alphabetical, level) would also greatly improve navigation.

Benjamyn Fergusson 25 days ago
Option to make event location visible for ticketed events.
Right now, the location is protected apparently for community privacy, so external guests won’t see the location until they RSVP. Before signing up, they see under location: “RSVP to see”. If I want the location visible before anyone signs up, the only way to do this is to make the event not ticketed. Which defeats the purpose of paid public events. There should be an option to choose whether or not you want the location visible, not a default to hidden. I get that you're going for privacy, but I'd like to request that you offer an option or on/off toggle to let folks outside of the community see the location before signing up as this may inform a potential participant's decision in signing up (if they can see the location is close by, they would be more likely to sign up – or if they sign up and see the event is very far away and not possible for them, I have to do extra admin work and offer a refund). Currently, I share the location in the event description, but I would prefer also to be able to show the event location in the ‘Location’ panel.

Alex Williams 11 days ago
Events
Option to make event location visible for ticketed events.
Right now, the location is protected apparently for community privacy, so external guests won’t see the location until they RSVP. Before signing up, they see under location: “RSVP to see”. If I want the location visible before anyone signs up, the only way to do this is to make the event not ticketed. Which defeats the purpose of paid public events. There should be an option to choose whether or not you want the location visible, not a default to hidden. I get that you're going for privacy, but I'd like to request that you offer an option or on/off toggle to let folks outside of the community see the location before signing up as this may inform a potential participant's decision in signing up (if they can see the location is close by, they would be more likely to sign up – or if they sign up and see the event is very far away and not possible for them, I have to do extra admin work and offer a refund). Currently, I share the location in the event description, but I would prefer also to be able to show the event location in the ‘Location’ panel.

Alex Williams 11 days ago
Events
Video Library Folders & Renaming
As course creators managing multiple courses and large video libraries, having all uploaded videos in a single list on the video library makes it difficult to organise and locate content efficiently. I know you can search, but when you can’t remember what you labelled something as, it’s tricky lol! It would be extremely helpful to be able to organise videos into folders or categories within the video library, allowing for easier navigation, faster content management, and better scalability for growing course libraries. Also, once uploaded, you can’t rename files! So files that I’ve misspelt or mislabelled, granted that’s my fault, but it’d be fab to be able to rename video files too! :)

Laura Morris about 1 month ago
Voice Rooms + Video
Video Library Folders & Renaming
As course creators managing multiple courses and large video libraries, having all uploaded videos in a single list on the video library makes it difficult to organise and locate content efficiently. I know you can search, but when you can’t remember what you labelled something as, it’s tricky lol! It would be extremely helpful to be able to organise videos into folders or categories within the video library, allowing for easier navigation, faster content management, and better scalability for growing course libraries. Also, once uploaded, you can’t rename files! So files that I’ve misspelt or mislabelled, granted that’s my fault, but it’d be fab to be able to rename video files too! :)

Laura Morris about 1 month ago
Voice Rooms + Video
Allow additional channel name characters
I repeatedly want to use the ‘&’ symbol in channel names, for example to call a channel Q&A or Guides & Recs, or whatever. please add these characters to the allowed ones.

Ari Heart 1 day ago
Channels + Posts
Allow additional channel name characters
I repeatedly want to use the ‘&’ symbol in channel names, for example to call a channel Q&A or Guides & Recs, or whatever. please add these characters to the allowed ones.

Ari Heart 1 day ago
Channels + Posts
Flexitunnel integration
already using heartbeat for my coaching community. Now want to really use it as my hub for recorded courses. Was thinking whether I should use a specific funnel platform with more functionality and integrate with heartbeat But not sure if it would work This is the site I was thinking of picking up. Can you tell me your thoughts on whether it is worth it and integrates well enough with heartbeat (presumably through web hooks)

Kolarele Sonaike 2 days ago
Flexitunnel integration
already using heartbeat for my coaching community. Now want to really use it as my hub for recorded courses. Was thinking whether I should use a specific funnel platform with more functionality and integrate with heartbeat But not sure if it would work This is the site I was thinking of picking up. Can you tell me your thoughts on whether it is worth it and integrates well enough with heartbeat (presumably through web hooks)

Kolarele Sonaike 2 days ago
Remove heartbeat logo from onboarding thankyoupage
I have the toggle of branding OFF, but that Heartbeat logo continues in the onboarding thankyou page

Aarón Rodríguez 3 days ago
Remove heartbeat logo from onboarding thankyoupage
I have the toggle of branding OFF, but that Heartbeat logo continues in the onboarding thankyou page

Aarón Rodríguez 3 days ago
Trending Posts from Blocked Channels
Love the trending posts feature overall, but we’ve had some Trending Posts that are from channels that are generally hidden from the main feed (due to sensitive content). Would love if the trending feature followed the same visibility rules.

Allie 6 days ago
Overall Platform
Trending Posts from Blocked Channels
Love the trending posts feature overall, but we’ve had some Trending Posts that are from channels that are generally hidden from the main feed (due to sensitive content). Would love if the trending feature followed the same visibility rules.

Allie 6 days ago
Overall Platform
Hide Attendee Count
I’d like to be able to hide the attendee RSVP count on the upcoming event widget that shows up on the right side of the member screen. I like having the widget but with a new community, that number may discourage attendance if it looks like a small number of people are attending.

Mel Morris 9 days ago
Events
Hide Attendee Count
I’d like to be able to hide the attendee RSVP count on the upcoming event widget that shows up on the right side of the member screen. I like having the widget but with a new community, that number may discourage attendance if it looks like a small number of people are attending.

Mel Morris 9 days ago
Events
Viewer-controlled sort order for group threads
Add a viewer-controlled sort option for group threads (for example: newest first, most recent activity, most engagement). This would let each member choose the order that works best for them, instead of a single ranking algorithm.

M'kali-Hashiki nln 10 days ago
Channels + Posts
Viewer-controlled sort order for group threads
Add a viewer-controlled sort option for group threads (for example: newest first, most recent activity, most engagement). This would let each member choose the order that works best for them, instead of a single ranking algorithm.

M'kali-Hashiki nln 10 days ago
Channels + Posts
Option for multiple Docs tabs in side bar, or a way to separate 'sections' into categories with titles.
Our community members really struggle to remember how to find our various resources, and seem to find it difficult to navigate through Docs (which we call Resources) into the sections and into the pages etc. We have basically three categories of resources (1. recordings, 2 resources (guides and recommendations), and 3. suggested media (positive trans representation). I would really love to be able to have three different Docs tabs in the sidebar, OR a way to give give groups of sections their own title and description (this would be less good on mobile though).

Ari Heart 10 days ago
Docs
Option for multiple Docs tabs in side bar, or a way to separate 'sections' into categories with titles.
Our community members really struggle to remember how to find our various resources, and seem to find it difficult to navigate through Docs (which we call Resources) into the sections and into the pages etc. We have basically three categories of resources (1. recordings, 2 resources (guides and recommendations), and 3. suggested media (positive trans representation). I would really love to be able to have three different Docs tabs in the sidebar, OR a way to give give groups of sections their own title and description (this would be less good on mobile though).

Ari Heart 10 days ago
Docs
Closed
Copy workflows when creating new cohorts
Cohort-based courses generate new lesson IDs per cohort, which means all lesson-attached workflows (popups, automations, etc.) are lost and must be manually recreated each time. This is especially painful when workflows contain rich content like GIF/video embeds that can't be easily duplicated. Expected behavior: When a new cohort is created, workflows attached to lessons in the previous cohort should automatically carry over to the corresponding lessons in the new cohort. Customer impact: Creators running recurring cohort programs have to manually rebuild every workflow for every new cohort — error-prone and time-consuming. Missed workflows mean students don't receive key moments (e.g., graduation gift popups).

Serena Hawtin about 2 months ago
Closed
Copy workflows when creating new cohorts
Cohort-based courses generate new lesson IDs per cohort, which means all lesson-attached workflows (popups, automations, etc.) are lost and must be manually recreated each time. This is especially painful when workflows contain rich content like GIF/video embeds that can't be easily duplicated. Expected behavior: When a new cohort is created, workflows attached to lessons in the previous cohort should automatically carry over to the corresponding lessons in the new cohort. Customer impact: Creators running recurring cohort programs have to manually rebuild every workflow for every new cohort — error-prone and time-consuming. Missed workflows mean students don't receive key moments (e.g., graduation gift popups).

Serena Hawtin about 2 months ago
Need subscription payment failure/cancelled endpoints for API (MCP)
I'm building an automated financial and member-management dashboard using the Heartbeat API (v0) alongside Stripe and Kit. I'd love to see additional API endpoints that would help community builders like me manage churn and member lifecycle without needing to check the admin UI manually. Specifically: Cancellation feedback / exit survey data — The "View Feedback" section under Offers in the admin panel collects valuable cancellation reasons, but there's no API endpoint to retrieve this data. Being able to pull feedback programmatically would let me track churn reasons over time and respond faster. Subscription status per user — The current /v0/users endpoint doesn't include subscription status (active, cancelled, past due, etc.) or cancellation dates. Adding subscription fields to the user object would make it possible to build member dashboards without cross-referencing Stripe separately. Offer purchases / subscriber list per offer — An endpoint to list which users have purchased a specific offer (and their current payment status) would be extremely useful for membership management and reporting.

Sue Brown-Moore 11 days ago
Admin + Platform Customization
Need subscription payment failure/cancelled endpoints for API (MCP)
I'm building an automated financial and member-management dashboard using the Heartbeat API (v0) alongside Stripe and Kit. I'd love to see additional API endpoints that would help community builders like me manage churn and member lifecycle without needing to check the admin UI manually. Specifically: Cancellation feedback / exit survey data — The "View Feedback" section under Offers in the admin panel collects valuable cancellation reasons, but there's no API endpoint to retrieve this data. Being able to pull feedback programmatically would let me track churn reasons over time and respond faster. Subscription status per user — The current /v0/users endpoint doesn't include subscription status (active, cancelled, past due, etc.) or cancellation dates. Adding subscription fields to the user object would make it possible to build member dashboards without cross-referencing Stripe separately. Offer purchases / subscriber list per offer — An endpoint to list which users have purchased a specific offer (and their current payment status) would be extremely useful for membership management and reporting.

Sue Brown-Moore 11 days ago
Admin + Platform Customization
Replace emoji with custom image for chat channels titles
The option to only use an emoji next to my channel title does not fit my branding. I would like to have the option to upload my own image.

Kristal Godin about 1 month ago
Channels + Posts
Replace emoji with custom image for chat channels titles
The option to only use an emoji next to my channel title does not fit my branding. I would like to have the option to upload my own image.

Kristal Godin about 1 month ago
Channels + Posts
Video Recording & Recurring Events
We would like to see a more intuitive and smart Events feature. The ability to change instances in a recurring series (change date, time and details for one event) Ability to edit a past event description that is part of a series without it sending the whole series again to everyone Ability to ‘share’ an event as a link to a post inside a community channel Ability for other video recording tool to upload the recording instantly/after an event is finished (right now only Zoom Recordings on Cloud are accepted) Ability to add / invite new people to only one event in a series

Team CF 12 days ago
Voice Rooms + Video
Video Recording & Recurring Events
We would like to see a more intuitive and smart Events feature. The ability to change instances in a recurring series (change date, time and details for one event) Ability to edit a past event description that is part of a series without it sending the whole series again to everyone Ability to ‘share’ an event as a link to a post inside a community channel Ability for other video recording tool to upload the recording instantly/after an event is finished (right now only Zoom Recordings on Cloud are accepted) Ability to add / invite new people to only one event in a series

Team CF 12 days ago
Voice Rooms + Video
Add spoiler tags to protect sensitive content
Cove Collective is an infertility support community. Our members are at different stages of treatment and have varying emotional capacities on any given day. Spoiler tags (using || syntax as seen on Reddit and Discord) would allow users to voluntarily hide sensitive content behind a click to reveal. This is standard functionality in similar community-based platforms, and is really core infrastructure that would make Heartbeat meaningfully more suitable for sensitive topic peer communities (infertility, grief, mental health, chronic illness).

Allie about 1 month ago
Overall Platform
Add spoiler tags to protect sensitive content
Cove Collective is an infertility support community. Our members are at different stages of treatment and have varying emotional capacities on any given day. Spoiler tags (using || syntax as seen on Reddit and Discord) would allow users to voluntarily hide sensitive content behind a click to reveal. This is standard functionality in similar community-based platforms, and is really core infrastructure that would make Heartbeat meaningfully more suitable for sensitive topic peer communities (infertility, grief, mental health, chronic illness).

Allie about 1 month ago
Overall Platform