Mobile App Feature Request — Community & Channel Banners
Hi Heartbeat Team, I wanted to share some feedback from my experience building my community on the platform. I love what you've created, and I want to see it shine even more on mobile! Currently, when members open the Heartbeat mobile app, the community banner and channel banners are not visible. On desktop, these visuals are a significant part of the member experience — they set the tone, communicate the brand atmosphere, and give members an immediate sense of where they are. For community builders like me who have invested heavily in creating a warm, visually intentional experience, this means half the atmosphere is invisible to mobile users — and the majority of members today are accessing communities primarily from their phones. My specific requests are: Display the community banner on the mobile app home/feed view Display channel banners within individual channels on mobile If full banners aren't feasible, even a condensed or thumbnail version would make a meaningful difference Thank you for the incredible work you do. This platform has given my community a true home, and I'm grateful for the thoughtfulness behind every feature. I just want our mobile sisters to get the full garden experience too! 🌸 Warmly, Robyn Starr
Robyn Starr 10 days ago
Mobile App
Mobile App Feature Request — Community & Channel Banners
Hi Heartbeat Team, I wanted to share some feedback from my experience building my community on the platform. I love what you've created, and I want to see it shine even more on mobile! Currently, when members open the Heartbeat mobile app, the community banner and channel banners are not visible. On desktop, these visuals are a significant part of the member experience — they set the tone, communicate the brand atmosphere, and give members an immediate sense of where they are. For community builders like me who have invested heavily in creating a warm, visually intentional experience, this means half the atmosphere is invisible to mobile users — and the majority of members today are accessing communities primarily from their phones. My specific requests are: Display the community banner on the mobile app home/feed view Display channel banners within individual channels on mobile If full banners aren't feasible, even a condensed or thumbnail version would make a meaningful difference Thank you for the incredible work you do. This platform has given my community a true home, and I'm grateful for the thoughtfulness behind every feature. I just want our mobile sisters to get the full garden experience too! 🌸 Warmly, Robyn Starr
Robyn Starr 10 days ago
Mobile App
Find your own posts and comments
There's currently no quick way to find your own posts and comments. You have to remember where you posted. This compounds in communities with course-sized channels carrying 40+ threads, where members lose track of their own contributions and stop exploring as a result.
Heartbeat Support about 1 month ago
Find your own posts and comments
There's currently no quick way to find your own posts and comments. You have to remember where you posted. This compounds in communities with course-sized channels carrying 40+ threads, where members lose track of their own contributions and stop exploring as a result.
Heartbeat Support about 1 month ago
Please hide the cloaked Zoom link until 30 minutes before each event?
I love that Heartbeat cloaks our Zoom links! But (at least in the browser version) if a member is savvy enough to click each zoom link in advance, let it redirect, and then copy the URL that it redirects to, then they’ve got the actual link. Most people won’t think to do this, but if I schedule my events far in advance, then people could join my membership, click to resolve and save all of the Zoom links in advance, cancel their membership (or I remove them from the membership if they’re problematic), and they’ll still have all of my Zoom links. I haven’t been able to find a workaround yet. I tested this yesterday. I created an event, and it showed this cloaked zoom link: https://community.thiswayoutcoaching.com/eventRedirect/21225e6b-3e06-4f16-8a3d-e9e304282d33?uid=MzNkYWU0MmYtYjU1ZC00YjM1LWJmZjYtNDIzN2I0YTk0NDM4 I logged into a test member account that I’ve been using, clicked the cloaked link, and it redirected to the real Zoom link: https://us02web.zoom.us/s/84066930479?pwd=prxkixWj7c6CZhJiarNEOFQfVtEmXm.1#success I copied and saved the redirected link, and then removed that test member from my community. Naturally, the cloaked link stopped redirecting to the real Zoom link, which is great, but the redirected link (which I had saved in advance) still worked perfectly. I also had the idea to change the password on the Zoom event from within my Zoom account, but since I can’t update the Zoom link in Heartbeat, this will cause it to ask EVERYONE for the password. If Heartbeat simply didn’t show a URL at all until 30 minutes before each event, then members couldn’t click, resolve, and save the real URLs very far in advance, which I think would solve this well enough. If I need to remove a member less than 30 minutes before an event (unlikely), then I’ve got big enough problems that the URL is not a huge deal. Alternately, if there was a way for me to update the URL that Heartbeat redirects to, then I could change the password in Zoom, and then update Heartbeat to use the new URL instead. I tested it in my browser on my Windows 11 laptop and also on my iPhone. Thanks everyone!
Mary Clark 13 days ago
Events
Please hide the cloaked Zoom link until 30 minutes before each event?
I love that Heartbeat cloaks our Zoom links! But (at least in the browser version) if a member is savvy enough to click each zoom link in advance, let it redirect, and then copy the URL that it redirects to, then they’ve got the actual link. Most people won’t think to do this, but if I schedule my events far in advance, then people could join my membership, click to resolve and save all of the Zoom links in advance, cancel their membership (or I remove them from the membership if they’re problematic), and they’ll still have all of my Zoom links. I haven’t been able to find a workaround yet. I tested this yesterday. I created an event, and it showed this cloaked zoom link: https://community.thiswayoutcoaching.com/eventRedirect/21225e6b-3e06-4f16-8a3d-e9e304282d33?uid=MzNkYWU0MmYtYjU1ZC00YjM1LWJmZjYtNDIzN2I0YTk0NDM4 I logged into a test member account that I’ve been using, clicked the cloaked link, and it redirected to the real Zoom link: https://us02web.zoom.us/s/84066930479?pwd=prxkixWj7c6CZhJiarNEOFQfVtEmXm.1#success I copied and saved the redirected link, and then removed that test member from my community. Naturally, the cloaked link stopped redirecting to the real Zoom link, which is great, but the redirected link (which I had saved in advance) still worked perfectly. I also had the idea to change the password on the Zoom event from within my Zoom account, but since I can’t update the Zoom link in Heartbeat, this will cause it to ask EVERYONE for the password. If Heartbeat simply didn’t show a URL at all until 30 minutes before each event, then members couldn’t click, resolve, and save the real URLs very far in advance, which I think would solve this well enough. If I need to remove a member less than 30 minutes before an event (unlikely), then I’ve got big enough problems that the URL is not a huge deal. Alternately, if there was a way for me to update the URL that Heartbeat redirects to, then I could change the password in Zoom, and then update Heartbeat to use the new URL instead. I tested it in my browser on my Windows 11 laptop and also on my iPhone. Thanks everyone!
Mary Clark 13 days ago
Events
MCP Connector 🤖
This will allow Claude or Codex to update our community spaces, easily create content, and understand community trends. I think it's worth fast tracking as it will benefit all the communities in Heartbeat. Please, please….and Mucho Thanks 🙏
Web User 6a276ee466500d751d532424 about 2 months ago
Overall Platform
MCP Connector 🤖
This will allow Claude or Codex to update our community spaces, easily create content, and understand community trends. I think it's worth fast tracking as it will benefit all the communities in Heartbeat. Please, please….and Mucho Thanks 🙏
Web User 6a276ee466500d751d532424 about 2 months ago
Overall Platform
Copy Link / Permalink on Mobile App
Hi Heartbeat Team, I wanted to submit a feature request for the mobile app. On desktop, members can use the three-dot menu on a post to copy its permalink/direct link, but this option doesn’t appear to be available in the mobile app. This would be really helpful for our community because members often need to share links to specific posts, especially for member-created challenges and collaborations. Our analytics also show that about 67% of our members are accessing Heartbeat through the mobile app, so having the same Copy Link/Permalink option there would make this much easier for a large portion of our community. Is this something that could be added to the mobile app in the future? Thank you! Rachelle Kids Cartoon Academy Team
Kids Cartoon Academy about 6 hours ago
Mobile App
Copy Link / Permalink on Mobile App
Hi Heartbeat Team, I wanted to submit a feature request for the mobile app. On desktop, members can use the three-dot menu on a post to copy its permalink/direct link, but this option doesn’t appear to be available in the mobile app. This would be really helpful for our community because members often need to share links to specific posts, especially for member-created challenges and collaborations. Our analytics also show that about 67% of our members are accessing Heartbeat through the mobile app, so having the same Copy Link/Permalink option there would make this much easier for a large portion of our community. Is this something that could be added to the mobile app in the future? Thank you! Rachelle Kids Cartoon Academy Team
Kids Cartoon Academy about 6 hours ago
Mobile App
No New Content Indicator in Sidebar
Hello, I have uncovered something extremely important and can not believe that HB does not have it....When a new post is made in a thread channel, there's no visual indicator on the channel name in the sidebar to let members know new content is there — no dot, badge, or unread count. Members only find out via email or push notification, which means anyone who's already in the app has no way to know activity happened without manually checking each channel. This makes it hard to drive engagement inside the platform. A simple unread indicator per channel (similar to what most messaging and community tools have) would make a meaningful difference. Would love to see this prioritized.
Jake 17 days ago
Channels + Posts
No New Content Indicator in Sidebar
Hello, I have uncovered something extremely important and can not believe that HB does not have it....When a new post is made in a thread channel, there's no visual indicator on the channel name in the sidebar to let members know new content is there — no dot, badge, or unread count. Members only find out via email or push notification, which means anyone who's already in the app has no way to know activity happened without manually checking each channel. This makes it hard to drive engagement inside the platform. A simple unread indicator per channel (similar to what most messaging and community tools have) would make a meaningful difference. Would love to see this prioritized.
Jake 17 days ago
Channels + Posts
Option to hide the "Join community" bar on individual Resources
Public and email-gated Resources show a "Join community" bar at the bottom of the reader, linking to the community's Default homepage. Today the only way to remove it is to clear the Default homepage, which hides it on every Resource and changes what logged-out visitors see on your custom domain. Request: a per-Resource setting to hide the bar, so admins can use a Resource as a deliberate, non-sales entry point (for example an orientation read that leads to a separate email-gated or paid Resource) and decide themselves where and when to prompt visitors to join.
Heartbeat Support 4 days ago
Option to hide the "Join community" bar on individual Resources
Public and email-gated Resources show a "Join community" bar at the bottom of the reader, linking to the community's Default homepage. Today the only way to remove it is to clear the Default homepage, which hides it on every Resource and changes what logged-out visitors see on your custom domain. Request: a per-Resource setting to hide the bar, so admins can use a Resource as a deliberate, non-sales entry point (for example an orientation read that leads to a separate email-gated or paid Resource) and decide themselves where and when to prompt visitors to join.
Heartbeat Support 4 days ago
Czech language support for Heartbeat
Hi Heartbeat team, I’d love to suggest adding Czech as a supported language in Heartbeat. I’m currently building a paid Czech-speaking community on your platform, and the lack of Czech localization is honestly one of the biggest limitations for me. For many of my members, especially people who are not comfortable with English, having parts of the interface, automated messages, buttons, notifications, or system emails in English creates unnecessary friction. For some potential customers, it can even be a reason not to join. I also think Heartbeat may be leaving money on the table by not supporting more languages. There are thousands of creators across smaller European markets who need community platforms in their native language, and localization is becoming significantly easier and cheaper with today’s AI translation tools. Even if full localization isn’t possible immediately, it would be amazing to have an option for community owners to manually translate or customize all member-facing system text. I genuinely enjoy Heartbeat and would love to keep growing my Czech community here, so Czech localization would make a huge difference. Is Czech — or broader multilingual support — something that is currently on your roadmap? Thank you! Kristýna Smrček
✨ Kristý 5 days ago
Overall Platform
Czech language support for Heartbeat
Hi Heartbeat team, I’d love to suggest adding Czech as a supported language in Heartbeat. I’m currently building a paid Czech-speaking community on your platform, and the lack of Czech localization is honestly one of the biggest limitations for me. For many of my members, especially people who are not comfortable with English, having parts of the interface, automated messages, buttons, notifications, or system emails in English creates unnecessary friction. For some potential customers, it can even be a reason not to join. I also think Heartbeat may be leaving money on the table by not supporting more languages. There are thousands of creators across smaller European markets who need community platforms in their native language, and localization is becoming significantly easier and cheaper with today’s AI translation tools. Even if full localization isn’t possible immediately, it would be amazing to have an option for community owners to manually translate or customize all member-facing system text. I genuinely enjoy Heartbeat and would love to keep growing my Czech community here, so Czech localization would make a huge difference. Is Czech — or broader multilingual support — something that is currently on your roadmap? Thank you! Kristýna Smrček
✨ Kristý 5 days ago
Overall Platform
Make names of members who saw a post visible
Currently I can see how many members have seen my post, but not who. Not seeing who has not seen it keeps me from targeted follow-up.
M'kali-Hashiki nln 20 days ago
Channels + Posts
Make names of members who saw a post visible
Currently I can see how many members have seen my post, but not who. Not seeing who has not seen it keeps me from targeted follow-up.
M'kali-Hashiki nln 20 days ago
Channels + Posts
Feature Request: Pulse Chat Organization
As a power user of Pulse, my chat history grows significantly over time and becomes difficult to navigate. I'd love one or both of the following: Folders/subfolders — the ability to organize chats into named categories (e.g., Branding, Launch, Courses) for easier retrieval. Search — the ability to search past chats by keyword or date so I can quickly locate a specific conversation without scrolling through a long list.
Robyn Starr 21 days ago
Workflows
Feature Request: Pulse Chat Organization
As a power user of Pulse, my chat history grows significantly over time and becomes difficult to navigate. I'd love one or both of the following: Folders/subfolders — the ability to organize chats into named categories (e.g., Branding, Launch, Courses) for easier retrieval. Search — the ability to search past chats by keyword or date so I can quickly locate a specific conversation without scrolling through a long list.
Robyn Starr 21 days ago
Workflows
Feature Request: Tier-Level Launch Dates for Offers
I'd love the ability to set a specific open date per pricing tier within an offer. For example, Tier 1 opens October 1, 2026, and Tiers 2 & 3 open January 1, 2027 — all within the same offer. Right now, the only workarounds are archiving tiers (which breaks upgrade paths for existing members) or using pre-selection parameters in signup links (which requires additional technical setup and doesn't prevent early access). Neither is clean. A simple "Available from" date field per tier would eliminate the need for these workarounds entirely and make phased launches significantly more manageable — especially for communities with staggered tier rollouts.
Robyn Starr 8 days ago
Feature Request: Tier-Level Launch Dates for Offers
I'd love the ability to set a specific open date per pricing tier within an offer. For example, Tier 1 opens October 1, 2026, and Tiers 2 & 3 open January 1, 2027 — all within the same offer. Right now, the only workarounds are archiving tiers (which breaks upgrade paths for existing members) or using pre-selection parameters in signup links (which requires additional technical setup and doesn't prevent early access). Neither is clean. A simple "Available from" date field per tier would eliminate the need for these workarounds entirely and make phased launches significantly more manageable — especially for communities with staggered tier rollouts.
Robyn Starr 8 days ago
Edit Recurring Events
I would love to be able to change the description of recurring events that are for each instance. We have a leadership call every week, so we want to make it a recurring event, but in the description we want to be able to put what each of the calls are about. Each one we talk about something different, but the actual call title is the same.
Brooke Elder about 1 month ago
Events
Edit Recurring Events
I would love to be able to change the description of recurring events that are for each instance. We have a leadership call every week, so we want to make it a recurring event, but in the description we want to be able to put what each of the calls are about. Each one we talk about something different, but the actual call title is the same.
Brooke Elder about 1 month ago
Events
Option/Ability to upload a Thumbnail on Videos
This is one of the features nearly all other platforms have that I vetted before deciding on Heartbeat and it would save so much time (vs. a workaround like making sure the first frame of my video was the thumbnail?). I’d like to be able to make my course really well branded and an awesome experience and this will help greatly!
Laura Kottlowski 23 days ago
Courses
Option/Ability to upload a Thumbnail on Videos
This is one of the features nearly all other platforms have that I vetted before deciding on Heartbeat and it would save so much time (vs. a workaround like making sure the first frame of my video was the thumbnail?). I’d like to be able to make my course really well branded and an awesome experience and this will help greatly!
Laura Kottlowski 23 days ago
Courses
Resource Draft List
A quick way to look at all your drafts and publish them. Instead of needing to manually check everything you have added
Kelsey Tritter 9 days ago
Admin + Platform Customization
Resource Draft List
A quick way to look at all your drafts and publish them. Instead of needing to manually check everything you have added
Kelsey Tritter 9 days ago
Admin + Platform Customization
Complete
Please correct an error in the waitlist cancellation process
I have set up a wait list, and I signed up as a test member, using one of my own email addresses as a test member. A few weeks later, I wanted to be sure that waitlist members could cancel their spot on the waitlist, so I opened the "You're on the waitlist!" confirmation email that had been sent to that email address, and clicked on the "View" button. I’m altering the URL so that I don’t have to put identifying info in here, but it essentially took me to https://community.mydomain.com/invitation?code=ZZZZZ&email=myemail%40gmail.com#waitlist-confirmation I saw the "leave" link at the bottom of the screen (I think that's what it said... I can't remember), and I clicked on it. The screen changed to what you'll see in the attached screen shot, so the "leave" button was gone, but it still says that the member is on the waitlist. Inside of Heartbeat, in my own admin account, I do see that this member has been removed from the waitlist (moved to canceled), and I see that the user did get an email letting them know that they are no longer on the wait list, but the web page itself is telling them that they’re still on the waitlist. I'm using DuckDuckGo on Windows 11, if that matters. If we tell the users in an email that they’ve been removed from the waitlist, but tell them in the browser that they’re still on the waitlist, they’re going to know that something went wrong, and won’t know if they’ve been removed from the waitlist or not. Thank you!
Mary Clark 11 days ago
Other
Complete
Please correct an error in the waitlist cancellation process
I have set up a wait list, and I signed up as a test member, using one of my own email addresses as a test member. A few weeks later, I wanted to be sure that waitlist members could cancel their spot on the waitlist, so I opened the "You're on the waitlist!" confirmation email that had been sent to that email address, and clicked on the "View" button. I’m altering the URL so that I don’t have to put identifying info in here, but it essentially took me to https://community.mydomain.com/invitation?code=ZZZZZ&email=myemail%40gmail.com#waitlist-confirmation I saw the "leave" link at the bottom of the screen (I think that's what it said... I can't remember), and I clicked on it. The screen changed to what you'll see in the attached screen shot, so the "leave" button was gone, but it still says that the member is on the waitlist. Inside of Heartbeat, in my own admin account, I do see that this member has been removed from the waitlist (moved to canceled), and I see that the user did get an email letting them know that they are no longer on the wait list, but the web page itself is telling them that they’re still on the waitlist. I'm using DuckDuckGo on Windows 11, if that matters. If we tell the users in an email that they’ve been removed from the waitlist, but tell them in the browser that they’re still on the waitlist, they’re going to know that something went wrong, and won’t know if they’ve been removed from the waitlist or not. Thank you!
Mary Clark 11 days ago
Other
I can't see users post, comments on their profil, how I will find what they share? this is chaos to find what they post, clearly if you're not bringing this future I will need to move another platform, this is sucks, sorry guys, I saw young people behind this app and I was like lets go with them cuz they will upgrade fast, but I guess I was wrong. I like your platform cuz you have a voice channel which others dont, but I cant stay just for this sorry. Look how different profile view with one of other platform
dogmencbekir about 1 month ago
Mobile App
I can't see users post, comments on their profil, how I will find what they share? this is chaos to find what they post, clearly if you're not bringing this future I will need to move another platform, this is sucks, sorry guys, I saw young people behind this app and I was like lets go with them cuz they will upgrade fast, but I guess I was wrong. I like your platform cuz you have a voice channel which others dont, but I cant stay just for this sorry. Look how different profile view with one of other platform
dogmencbekir about 1 month ago
Mobile App
Allow Image optimization
Would be great to allow Image optimization, to make sure the images still look good when compressed, I think due to the image optimization settings.
Solvene Wemity 13 days ago
Courses
Allow Image optimization
Would be great to allow Image optimization, to make sure the images still look good when compressed, I think due to the image optimization settings.
Solvene Wemity 13 days ago
Courses
Embed improvements to use interactive education modules
Heartbeat limits what you can embed (whitelisted only) so I can't use interactive education modules that are external. Would be great to be able to whitelist more domains.
Solvene Wemity 13 days ago
Overall Platform
Embed improvements to use interactive education modules
Heartbeat limits what you can embed (whitelisted only) so I can't use interactive education modules that are external. Would be great to be able to whitelist more domains.
Solvene Wemity 13 days ago
Overall Platform
Ability to upload/download files in the Docs Library
Ability to upload & download Docs in the library; for now it's just a rich editor. It would be great to be able to make AI skills (Text, Markdown .md files), PDFs, and other assets downloadable to our members.
Solvene Wemity 13 days ago
Docs
Ability to upload/download files in the Docs Library
Ability to upload & download Docs in the library; for now it's just a rich editor. It would be great to be able to make AI skills (Text, Markdown .md files), PDFs, and other assets downloadable to our members.
Solvene Wemity 13 days ago
Docs
Feature Request: Additional Celebration Animation Themes for Workflow Popups
Hi Heartbeat Team! I love the 3 celebration animation options currently available on popup actions (Fireworks, Confetti, and Lights). I'd love to see two new themes added: Hearts — perfect for community welcome moments, love-centered communities, and relationship-focused brands. Petals/Flowers — a beautiful option for communities with botanical, wellness, or feminine branding themes. Both would open up more meaningful, on-brand choices for creators whose communities go beyond the "party" feel of the current options. Thank you for considering it!
Robyn Starr 14 days ago
Workflows
Feature Request: Additional Celebration Animation Themes for Workflow Popups
Hi Heartbeat Team! I love the 3 celebration animation options currently available on popup actions (Fireworks, Confetti, and Lights). I'd love to see two new themes added: Hearts — perfect for community welcome moments, love-centered communities, and relationship-focused brands. Petals/Flowers — a beautiful option for communities with botanical, wellness, or feminine branding themes. Both would open up more meaningful, on-brand choices for creators whose communities go beyond the "party" feel of the current options. Thank you for considering it!
Robyn Starr 14 days ago
Workflows