Course re-engagement automation
Amy Hardie
Ability to set up automated emails when students haven't engaged with a course for X amount of time.
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Alex Vega
This is a good one, Amy. A gentle push reminder for 3, 7, 15 day gaps sounds good or even better, we get to choose 3 different intervals in the system.
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Here's a general strategy with multiple reminders Google Gemini came up with:
Initial Reminder (1-3 days): A gentle nudge soon after inactivity. Briefly mention the value they're missing and a specific action to take (e.g., "Next lesson unlocks a key strategy! Don't miss out").
Second Reminder (3-7 days): Offer additional support. Briefly explain a benefit they might have missed and offer help (e.g., "Stuck on a concept? Our community forum is buzzing with solutions!").
Final Reminder (7+ days): This one can be stronger. Highlight the risk of falling behind and losing momentum (e.g., "Reminder: Only X days left to access exclusive bonuses!").