SIMPLE Onboarding - CUT the Friction!
Ryn Sloane
We're losing new members in the onboarding process, and it's a huge problem. People are dropping off after entering their email, even with all the instructions and follow-up emails (AND abandoned link workflow active).
The current multi-step process is too cumbersome.
We need a simple, single-step solution. Can we change the flow so a new member only needs to enter their email to join? All other profile information, including the onboarding questions, can be requested later via an email invitation. This will drastically reduce friction and get more people into the community.
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Ann Kroeker
Yessss!
SOVEREIGN Magazine®
100% agree, we have lost hundreds