Skip to main content

Ability to customize reminder emails

Be able to customize reminder and starting soon emails sent out for events and include any additional instructions

10 comments

Log in to comment and vote

Comments10

  • Evan Hirsch

    •

    Sep 13, 2022

    Yes! and be able to customize the time reminders go out before an event. Right now it only allow for 3 hours before the event or 2 days prior.

  • FITNESS RELOCATION

    •

    Mar 30, 2025

    HB Admins want to be able to customize the

    "Pending user follow up emails." I realize this request has been acknowledged, as its been mentioned in this FAQ section located at the end of this HB support article (see screencapture) - https://help.heartbeat.chat/hc/en-us/articles/33257674401297-Pending-user-follow-up-emails

  • Lisanne Thomas

    •

    Feb 7, 2025

    "Remember!"

    instead of:

    "Don't Forget!" is like telling people to forget.

    Please change reminder emails to encourage them to do the desired behaviour rather than reenforcing the opposite.

  • Juan Carvajal

    •

    Aug 19, 2024

    Since 2022….

    • Eric Granata

      •

      Apr 1, 2025

      Juan Carvajal Now 2025 – wondering what's going on with Heartbeat.

  • Oscar Rodeiro

    •

    Dec 5, 2023

    This possibility seems like a good idea to me and I think that being able to deactivate these shipments would also be a good option

  • Amber Wynn

    •

    Nov 4, 2023

    Agreed! Depending on the event, additional instructions are very helpful and increase my capacity.

  • Cortney Kaveh

    •

    Nov 14, 2022

    I second this!

  • Jolene Underwood

    •

    Nov 5, 2022

    Would also love it if users can choose to have an event get added (manually or automatically) to their calendar. I don't use the heavy setting. I want them to decide if they want it on their calendar.

  • Sonja Theile-Ochel

    •

    Nov 4, 2022

    That would be great