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Please correct an error in the waitlist cancellation process
I have set up a wait list, and I signed up as a test member, using one of my own email addresses as a test member. A few weeks later, I wanted to be sure that waitlist members could cancel their spot on the waitlist, so I opened the "You're on the waitlist!" confirmation email that had been sent to that email address, and clicked on the "View" button. I’m altering the URL so that I don’t have to put identifying info in here, but it essentially took me to https://community.mydomain.com/invitation?code=ZZZZZ&email=myemail%40gmail.com#waitlist-confirmation I saw the "leave" link at the bottom of the screen (I think that's what it said... I can't remember), and I clicked on it. The screen changed to what you'll see in the attached screen shot, so the "leave" button was gone, but it still says that the member is on the waitlist. Inside of Heartbeat, in my own admin account, I do see that this member has been removed from the waitlist (moved to canceled), and I see that the user did get an email letting them know that they are no longer on the wait list, but the web page itself is telling them that they’re still on the waitlist. I'm using DuckDuckGo on Windows 11, if that matters. If we tell the users in an email that they’ve been removed from the waitlist, but tell them in the browser that they’re still on the waitlist, they’re going to know that something went wrong, and won’t know if they’ve been removed from the waitlist or not. Thank you!
Heartbeat "CRM"
Would be cool to have a CRM inside Heartbeat located in the left menu section. A way to manage (paid) members if they buy, say, a 8-week program and/or access to a mastermind. A CRM to keep track of this would be valuable. Note: you can kind of do this inside the "course" feature already but would be nice to be able to create a menu section called "CRM".
Ability to set community content as public & SEO-discoverable
You'll be able to turn some of your documents public, so they'll appear in search results of all major search engines. Goal here is to allow docs to serve as a lead gen hook for your community.
Done
262Name your price should accept $0
Currently, if I set up $0 as my baseline price for “Name Your Price”, it’s not possible for members to complete checkout. On my other communities, I use a Woocommerce plugin called Name Your Price, which operates through Stripe and has a no-friction way to input any price including zero, in which case the person is able to bypass inputting payment information.
Add Vietnamese (vi) as a community language option
Option/Ability to upload a Thumbnail on Videos
This is one of the features nearly all other platforms have that I vetted before deciding on Heartbeat and it would save so much time (vs. a workaround like making sure the first frame of my video was the thumbnail?). I’d like to be able to make my course really well branded and an awesome experience and this will help greatly!
Custom Landing Pages Applied to Affiliate Links
Custom Landing Pages are fantastic! But to scale their impact, it would be amazing if we could apply them across affiliates. That is, if someone clicks an affiliate link, they end up on a custom landing page, that still tracks the referral.
Polish translation
A translation into Polish would be so, so wonderful. Bear in mind: there are 40 million Poles living in Poland and 20 million living outside of Poland ;-)
Affiliate program only available for specific Access Groups or Roles
Example: create summit speaker affiliate program that only speakers see, not entire community
Need more customization of the sign up/landing pages
We desperately need more customization of landing pages. Removing buttons, changing location of buttons, changing titles on various buttons, placing text in different areas and different fonts. The pages should be fully customizable.
Make thumbnails in Native Video customizable
I want to add my own thumbnail to these videos
Voicenote playback speed
We do a voice note day with lots of our members and I need to speed up the playback but when you do that on the phone app it distorts the voices. Doesn't do it on the computer but I'm often out and about. Are you able to fix that?
Transcriptions for Voicenotes
Hello, we would like to urgently request transcription capability for voicenotes in the app. We have a number of disabled users in our community who require transcripts for audio content and the lack of this functionality is stopping us from being able to utilise this functionality, as we do not want to exclude any of our community members.