Ability To Remove Pending Members
It seems that pending members stay in the system without being purged. Can we have a delete button for them please?
It is actually a GDPR issue. We should not hold any personal data that is unneccesary and if the person requests that their data be erased, we are unable to comply with the request putting us foul of the law.
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Comments13
Katerina Pavlakis
Aug 29, 2023
Yes please! A lot of clutter building up. If deleted it should be possible for that user to start again with that email.
Ali SME
May 31, 2024
Nick Barba is there any plan to remove pending users on a case by case basis? I have a handful I want to remove, but not all.
Nick Barba
May 31, 2024
Ali Kelly: Yes, this will be possible in an upcoming update! We just wanted to give the mass delete option sooner since it's a quick fix on our end :)
May 31, 2024
You can now delete all "Email Submitted" status pending users at once using a "Clear" option.
To do this, go to Settings > All Users > Pending and select "Clear".
Doing this will not have any effect on existing users. Emails that are removed will be able to re-join if they return in the future.
FITNESS RELOCATION
Mar 8, 2025
Nick Barba - Was this fixed… then removed with the Payments 2.0 update?
Nick Barba
Mar 21, 2025
FITNESS RELOCATION: Hey there! We've re-added the option and made it even more powerful for you as the admin! Now you delete pending users at any stage of the process! ❤
Jan Ferguson
May 1, 2024
This would appear to be one of the easiest changes to make from a GUI and backend database point of view. I have absolutely loved all the recent changes, ESPECIALLY the ones to courses. Why can't this be taken care of expediciously? PLEASE, make this a priority.
Connie Ignacio
Mar 29, 2024
I second this!!!! A delete option would be SUPER helpful!
Pieter den Heten
Mar 13, 2024
I really hope this will be added as a feature soon. I'm 'resetting' my community and would love to be able to delete this.
Happiness Department
Mar 9, 2024
Maybe auto send remembers, and then delete after a specific number of tries.
Rosie Burrows
Mar 6, 2024
Agreed!! It’s super frustrating
Tina Joy Cochran
Feb 13, 2024
Having pending users building up in this list makes it difficult to nuture people who are started the process to get them to join, especially with paid memberships.
Mesh Admin
Oct 28, 2023
Totally agree! While it's nice to have the list of Pending emails, so we can reach out to them, it create a mess with the list. I wish we have an option to delete the "Email submitted" status users and action list for the "Paid, Onboarding incomplete" such as "Cancel/Delete", "Send the onboarding link reminder". Same applies to affiliate users - I am not able to delete my affiliate program as there are some registered users who are not active at all.