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Add Zapier Trigger Event for When Member Leaves Community

Feature RequestsAutomation + Integration

I would like an event trigger in Zapier for when a member leaves my community. I have set up so that when a new user is added to the community, they are tagged in my email autoresponder as a community member. This allows me to occasionally send reminder emails to only people who haven't joined yet. I would like to un-tag them in my autoresponder if the person has deleted their account from my community and also tag them as deleted, so I could send a follow-up email in attempts to re-engage or get feedback.

Posted by Misty Dorman ·
3 comments

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Comments3

  • Lucy Reyes

    •

    Mar 18, 2024

    Adding onto this request, I'd love to be able to edit the message they see upon leaving the community.

    Particularly, this would be helpful in the instance they believe leaving the community equals the same as "cancelling a subscription" which isn't the case if you aren't using Heartbeat as your payment processor. I'd like to add a note to the message they see to let them know this is the case.

  • Maria Lofors

    •

    Mar 15, 2023

    I was looking for the same thing today. I have the exact same workflow… Today I downloaded the CSV file of my members and noticed that a few people had deleted their community accounts, so I had to manually remove them from the 'Heartbeat member' group in Mailerlite.

  • Marc Devaney

    •

    Jul 20, 2022

    I was just trying to set up the same thing and was a bit surprised that event wasn't already there!