Allow Sub-groups to show on Account > My Groups

I initially wanted to create an onboarding question sorting people into interest groups so I created a parent group of ‘Interests’ for a load of sub-groups because you had to have a parent group to link to the onboarding question.

This worked fine, however, I also wanted my members to be able to pick and choose/join and leave their interest groups whenever they wanted, and be able to explore what other interest groups were available.

Pulse was really helpful in advising that I could basically only do either;

have a parent group and let people choose in onboarding but never change, or
use groups without parent to show under Account > My Groups for people to explore and join/leave whenever

I chose option 2 as it’s more flexible but I had to add a note in the Welcome DM to tell people where to find My Groups. I think not everyone reads those DMs potentially so I’m intrigued to see how many questions I get about this.

A neat solution would be to allow the sub-groups of a parent group to be shown under My groups so that users can both a) enter groups in onboarding AND b) join/leave groups as they please via My Groups.

Many thanks,

Anja

Heartbeat Support

Team•

Nov 6

Hi Anja,

Thanks for suggesting this! You can do both. When you save an onboarding Group Question, its subgroups become joinable automatically, and members can then join and leave them whenever they like in Settings > Account > My Groups, where they show under their parent Group.

For this to work, neither the parent Group nor its subgroups can be set to Hidden.

My Groups is on web and desktop, but not in the phone app at the moment.

Let me know if you need anything else. I'm here to help. ❤️

Allow Sub-groups to show on Account > My Groups

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