Alternative Mobile App Icon
The current app icon, while the heartbeat logo, makes it look a lot like a dating app rather than a community application. Our rollout was stalled because our community immediately commented about how they felt. Maybe bake in a few options with the next mobile release to allow them to select a different app icon that isn't easily mistakable for something that it isn't.
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Comments60
Ryan Logan
May 18, 2022
100%. I think there should be an option to pull from the 'Community Theme Logo' that is set.
Personally, this a deal-breaker for me. The 'Heartbeat' name is one thing, but the current app icon has to be replaceable.
It's too much like a dating app feel.
Albert Kinng
Jul 15, 2022
Ryan Logan: agree
Philippe Ruaudel
May 11, 2022
Hi, I agree. I told my wife that this ❤️ is not a dating app 🤣. It will be good to find a way to have another icon.
Albert Kinng
Jul 15, 2022
Philippe Ruaudel: agree
Raychal Wackett
Nov 8, 2023
Id love to be able to have the icon as my own brand, trainerize brought this feature in and it was great, looks so much more professional too
Albert Kinng
Oct 5, 2023
Do you have any updates regarding this exceptionally popular request? I mean, seriously! This is the most well-received request among all, and there has been absolutely no progress so far!
Ali Casey
Feb 1, 2024
I check on my community multiple times a day, and every single time that I am with someone (regardless of their age) I have to explain that this is a business app and not a dating app. I have about a 1000 members in my community and they are all (men and women) have the same reaction.
I totally understand the brand, but at least make other icons that keep the brand colors theme, or black and white, or business logo for a fee. pleeeeeease.
Rubén de Gracia
Nov 1, 2023
Any news on this? Sad nobody is hearing us with this :(
Encompass Global
Apr 4, 2023
Agreed - a major part of our community is B2B with a focus on executives.
The Heartbeat branding in the UI is a deterrent and hard to be taken seriously in the corporate space.
One quick fix could be giving us the option to replace the heart with a standard “H” or “HB” paired with a darker colour like black, grey, blue across the app and of course the mobile app icon would need to be updated.
I think Heartbeat has a massive B2B enterprise opportunity in the corporate space and with those coaches/consultants who serve corporate audiences but a brand adjustment would be needed.
As someone else mentioned, this simple brand element gives circle the edge just because of branding and UI design.
Hope this can be improved soon!
Ioannis Saratsidis
Apr 30, 2023
Encompass Global: Agree. Adoption could have quadrupled if this simple change was made. Not sure why this continues to be overlooked (sadly).
Murtaza Bambot: Maybe something to consider a bit more highly on the list. There are several of us who love the spirit of what you've built but are limited in massive ways by your branding choice.
Rich Clarke
Dec 9, 2022
Just to add, I recommended Heartbeat to a college who was looking for a community platform, and they didnt go with with (chose Circle despite more expensive) purely because of the app icon. So again another reason so seriously look at this
Albert Kinng
Dec 11, 2022
Rich Clarke: Same here, I was literally pushing a colleague to buy Heartbeat and the logo just scare him away. "I want something more corporate-style or more serious" he said. He even pointed out that if Heartbeat developers move the heart on a corner like the Apple Support app it may be more appealing for serious costumers.
Ioannis Saratsidis
Sep 12, 2022
An update for the community - and hopefully a note/trigger to action for the developers - that this did not stall our implementation of Heartbeat, it ended it. I think so many of you are well aligned here, so I hope this gets some more traction and attention. It really was a huge issue for us.
Supreet Kaur
Sep 13, 2022
Ioannis Saratsidis: This truly sucks! Wish this changed soon. I’m honestly not launching my community until the change happens either but my community can afford to wait. Just building systems till then and taking my time. My community use case is pretty serious though and I don’t want my community members to think it’s a place to find potential partners. Sorry you had to end the implementation… what are you looking into now?
Albert Kinng
Jul 15, 2022
Please. The credibility of our business is at risk just with the app icon. Something more related to the functionality and less related with the brand will be way better IMHO.