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Customize the feedback function for events

Allow admins to customize the feedback function within heartbeat to allow us to use our own Feedback softwares and tools.

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Comments5

  • Sorcha MacKenzie

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    May 22, 2022

    Even just customizing the 3 options would be great — great, okay, bad doesn’t work for me. Especially as when I tested this bad was the first option given.
    I’m not interested in a rating system that encourages people to think negatively but in a way to seek positive constructive criticism

  • Frances Greenstreet

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    May 20, 2022

    Yes yes! Had the exact same thought - helpful feedback questions really need to be tailored to your event and not just a basic good - ok - bad. The ability to embed forms / surveys created in other software would be really helpful.
    Also where do all the responses currently go to?
    Is there a place for Admins to see this inside Heartbeat …or will you get an individual email for each response..?!
    The more personalisation that can be achieved the better - this would really elevate the events feature of the platform.

    • Misty Dorman

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      May 20, 2022

      Frances Greenstreet: Good question. I'm not 100% sure on this because I haven't tested it, but I think it will show up on the event itself inside of Heartbeat (just for admins).

    • Misty Dorman

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      May 21, 2022

      I found where you see this

  • Misty Dorman

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    May 16, 2022

    I'd like to at least be able to customize the email.