Customize the feedback function for events
Allow admins to customize the feedback function within heartbeat to allow us to use our own Feedback softwares and tools.
Allow admins to customize the feedback function within heartbeat to allow us to use our own Feedback softwares and tools.
Log in to comment and vote
Comments5
Sorcha MacKenzie
May 22, 2022
Even just customizing the 3 options would be great — great, okay, bad doesn’t work for me. Especially as when I tested this bad was the first option given.
I’m not interested in a rating system that encourages people to think negatively but in a way to seek positive constructive criticism
Frances Greenstreet
May 20, 2022
Yes yes! Had the exact same thought - helpful feedback questions really need to be tailored to your event and not just a basic good - ok - bad. The ability to embed forms / surveys created in other software would be really helpful.
Also where do all the responses currently go to?
Is there a place for Admins to see this inside Heartbeat …or will you get an individual email for each response..?!
The more personalisation that can be achieved the better - this would really elevate the events feature of the platform.
Misty Dorman
May 20, 2022
Frances Greenstreet: Good question. I'm not 100% sure on this because I haven't tested it, but I think it will show up on the event itself inside of Heartbeat (just for admins).
Misty Dorman
May 21, 2022
I found where you see this
Misty Dorman
May 16, 2022
I'd like to at least be able to customize the email.