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DM Sequence

The 1st 14 days of a person joining any community is important, it dictats whether they'd stay/renew/leave. having the option to schedule 14 days DM messages would be great to help nurture the person so they don't feel lost.

Status: Complete12 comments

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Comments12

  • Meetmumz Co

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    Jul 4, 2023

    this is awesome. do we know if this has gone in the works!?!

    • Saif Al Rawahi

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      Jul 8, 2023

      Meetmumz Co: Not yet, we need more votes

  • Nick Barba changed status to Complete
    Team•

    May 29, 2024

    This is possible via Heartbeat Workflows! Go to Settings > Workflows to check it out. Learn more about workflows here: https://help.heartbeat.chat/en/articles/8464420-workflows-overview

  • Ed Ferrigan

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    Jul 26, 2023

    I posted a new idea for HB to consider an automations feature. ck it out here. https://share.getcloudapp.com/kpulANll . It would be the beginning of lots of potential behavioral marketing kinds of activities. That include email but also upsell campaigns, email newsletter, membership activation or removal, tagging members a certain way to trigger unique automations based on behavior or avatar needs. Lots more.

    • Ed Ferrigan

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      Jul 26, 2023

      be sure to vote for it if you like the idea.

    • Jeroen (CTO 👨‍💻)

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      Aug 3, 2023

      Ed Ferrigan: yep, this looks like a good infrastructure to learn from for HB

  • Amanda Jean Marcott

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    Jul 11, 2023

    This would be great PERIOD!

  • Jeroen (CTO 👨‍💻)

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    Jul 6, 2023

    Build in would be great. For now its quite easy to setup with Pabbly or Zapier

    • Saif Al Rawahi

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      Jul 8, 2023

      Jeroen (CTO 👨‍💻): They don't work correctly if you have different groups, different messages, etc unforts

  • Ed Ferrigan

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    Jul 4, 2023

    Great idea. Email sequences would be great as well.

    • Saif Al Rawahi

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      Jul 8, 2023

      Ed Ferrigan: It would be, at the moment I use Pabbly to get it done, works like a charm

    • Jeroen (CTO 👨‍💻)

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      Jul 25, 2023

      Saif Al Rawahi: I think believe it can be done still. But probably gets more complex to pull off.