Invitation Links not opening Heartbeat app on Mobile
When clicked in mobile, for people who already have the HB app, the invitation link is opening up in browser & asking them to download the app & enter a code to join the group. This is super confusing. This happened to me on Android once and this image looks like Apple.
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Comments11
Jelilat Williams
May 12, 2022
Yes it is Apple (image is from my phone) and I have an iPhone 11!
Bianca Flood
Aug 18, 2022
Jelilat Williams: on android too
Mariae De Leon
Jan 4, 2023
Works on my end, thank you for fixing this!!
Jan 3, 2023
This should be resolved.
Bianca Flood
Aug 18, 2022
This needs to be resolved - just had 3 members give up because they said it wasn't working. Now having to put the code on the email and the link to the app and say to enter the code after downloading - rather than 'click on this link'
Misty Dorman
Aug 20, 2022
Bianca Flood: they did "fix" this problem a few weeks ago. For people who already have the HB app, they should be able to go into their settings area & enter an invite code to the new community they want to join. (Unfortunately, I still can't see this new update on my phone for some reason.)
Bianca Flood
Sep 16, 2022
Misty Dorman: Nope - not working on my phone either. And I have uninstalled and reinstalled just in case there was an issue with the update
Misty Dorman
Jun 3, 2022
Still happening. Seems to be a problem for people who already have the app downloaded. There's no where to enter this code.
Jelilat Williams
Jun 4, 2022
Misty Dorman: it’s still happening for me too!
Misty Dorman
May 16, 2022
There seems to be a related issue when someone clicks a thread link in mobile, it takes them out of the app.
Misty Dorman
May 13, 2022
This happened to Sandra last night too.