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Merchant of Record for Payments

It would be great if Heartbeat were merchant of record for payments so that users don't need to worry about the complex international sales taxes and EU VAT on digitally supplied products and services. It's a big struggle for solo business owners and puts a lot of people off getting started.

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Comments3

  • FITNESS RELOCATION

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    Mar 7, 2025

    Merchant of record is not always the best route. Checkout this post from Outseta - https://www.outseta.com/posts/global-sales-tax-remittance-without-downsides-of-mor-model

  • Jessica Simms

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    Dec 3, 2024

    Hi Amy - clarifying question, does this only apply for users paying through Heartbeat? Or for paying organizations? Wanting to see if this is something we need to prepare for as well (we're in the US, Arkansas).

    • Amy Hardie

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      Dec 23, 2024

      Jessica Simms I'm requesting that Heartbeat act as Merchant of Record for the Heartbeat payment system so that if we sell courses or memberships using the Heartbeat payment system we don't need to worry about worldwide sales taxes.