Mobile App Feature Request — Community & Channel Banners
Hi Heartbeat Team,
I wanted to share some feedback from my experience building my community on the platform. I love what you've created, and I want to see it shine even more on mobile!
Currently, when members open the Heartbeat mobile app, the community banner and channel banners are not visible. On desktop, these visuals are a significant part of the member experience — they set the tone, communicate the brand atmosphere, and give members an immediate sense of where they are.
For community builders like me who have invested heavily in creating a warm, visually intentional experience, this means half the atmosphere is invisible to mobile users — and the majority of members today are accessing communities primarily from their phones.
My specific requests are:
Display the community banner on the mobile app home/feed view
Display channel banners within individual channels on mobile
If full banners aren't feasible, even a condensed or thumbnail version would make a meaningful difference
Thank you for the incredible work you do. This platform has given my community a true home, and I'm grateful for the thoughtfulness behind every feature. I just want our mobile sisters to get the full garden experience too! 🌸
Warmly, Robyn Starr
- Product Area
- Mobile Apps
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Comments1
Dylan MacMillan
Sep 23
I totally agree! The mobile user experience does not have the same visual appeal as the desktop experience. And I feel the same as Robyn in that community banners and especially channel banners are the perfect way to set the tone and clarify the purpose of different elements of the community - I personally have a few members that access via mobile and consistently post threads in the wrong channels because they don’t see a channel banner/description. If a high proportion of users are accessing communities via mobile, it seems a shame to leave out a key element such as this.