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Notifications on Chat Style Posts

Feature RequestsPosts and channels

For Chat style posts (vs. Threads) there are currently no notifications when someone comments. I would like to request that there be notification options (both controlled by the admin and the individual user).

What problem does this solve?
Posted by It Starts Here ·
Status: Complete1 comment

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Comments1

  • Heartbeat Support

    Team•

    Nov 6

    Hi everyone,

    Thanks for sharing this idea! Members can get notified about messages in Chat Channels by turning on Someone sends a message to a chat channel in Settings > Account > Notifications. It's off by default.

    With the Community Admin permission, you can change that default for your members under Default Member Settings, and set notifications for a single Channel there under Channel Overrides.

    On some communities' settings pages, these are called Group chat messages, Community defaults and Channel overrides instead.

    Let me know how it goes! 😃