☝🏼💵 Make single payment product creation clearer
EDIT: Thanks to Jasmine Parasram for the explanation!
I thought that Heartbeat only allowed us to manage payments for memberships and not for one-time-payment courses or digital products. Jasmine explained that it is possible, with a great example in the comments of this post.
This made me realize that HB could make this process clearer. Currently, the process to create a paid course is to go to:
Admin settings -> Monetization -> Products -> Create product in a box that says "Paid groups" (🤔 get it?)
Then you have to choose "Subscription expiration" and "Group setup", which led me to believe that I was, in effect, creating a membership and not necessarily a digital product, like a one-time payment course.
Thanks to Jasmine I know understand how creating a group could work into giving access to a private paid space, and I know it's just a detail that seems silly, but if I had this doubt (for more than a year! 🤯) it's possible that more people have it too and it can be solved with better communication or choice of words in the menus.
I know firsthand that if this were communicated better, many online Course Creators would choose Heartbeat over other platforms.
HB should speak to them (myself from 3 years ago) with a strategic speech in reverse: instead of saying "create a community where you can host your courses" it might work better to say "sell your online courses within your own community", or something like that. 😉💰
As always, thanks Heartbeat team!
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Comments5
Nov 27, 2024
Jasmine Parasram
Jan 10, 2024
I've got one time payments set up in mine for all my courses, making them a paid Product under Monetization. Is that what you're after?
Adrian Dalsus
Jan 11, 2024
Jasmine Parasram: Ohh I think that solves it!
In this case, how does the checkout process occur? Your courses are shown with a locked icon and if people click they're redirected to checkout to pay for that specific course?
I suppose it is confusing that the menu to create a product says "Paid groups" and in order to create a product you must setup a group.
Thanks for the help, Jasmine!
Jasmine Parasram
Jan 11, 2024
Adrian Dalsus: Think of it like you're creating a product in a room, and if they want to unlock the room, they have to pay. When someone is in my membership, they can purchase each course and the button says Purchase. The price is there on the page, I just put the upgrade details in the description as I have both Free tiers and Paid tiers that unlock courses
Adrian Dalsus
Jan 11, 2024
Jasmine Parasram: That's a great explanation, Jasmine! And your example is great, thanks a lot for sharing!