Request to Reconsider DM Rules for Starter Plan

Please consider making DM rules available on the Starter plan.

As I've been building my educational community on Heartbeat, I've found that DM management is truly a foundational feature for creating a structured, professional learning environment - not just something needed at scale.

Currently, this feature being limited to higher plans feels like it treats DM control as a "nice-to-have" scaling feature, when it's actually fundamental to how many communities need to operate from the start. Small educational communities, coaching programs, and professional development groups all need this level of structure regardless of their member count.

Would the team consider moving DM rules to the Starter plan? This would make Heartbeat much more accessible for educators and community builders who need professional-grade moderation tools but are just starting out.

Thank you for considering this feedback.

Product Area
Platform & Settings
What problem does this solve?
- Maintaining appropriate boundaries between instructors and students - Ensuring parent-supervised interactions for younger learners - Creating focused learning environments where students engage with content rather than getting distracted by peer messaging - Establishing professional standards from day one, regardless of community size

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Upvoters
Status

Open

Board
πŸ’‘

Feature Requests

Tags

Direct Messaging

Date

About 3 hours ago

Author

Ms. Dora May

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