Roadmap login redirects to white loading screen

Unable to sign in to the Hb Roadmap. After logging in, the page turns white and shows a centered loading spinner indefinitely. This was reported after trying 3 different browsers on a laptop with the same result.

Ticket Info

• Community ID:
• User email(s) for those affected: hb@solosyndicate.com

Issue details (include screenshots and steps taken): Support was not able to reproduce the issue and verified the account appears normal in FeatureBase. The user retried https://feedback.heartbeat.chat/roadmap and still hit the same login redirect behavior. A video was attached.

HB Roadmap Issue.mp4

Repro

Repro not attempted successfully. Support checked the roadmap and the affected account and did not observe an issue. The affected user reported:

1. Open the roadmap page.
2. Attempt to sign in.
3. The browser redirects to a white screen with a centered spinner that does not resolve.
4. Same result in 3 different browsers on a laptop.