🛒 Better checkout experience -> Stripe checkout
It seems a lot of HB users manage their subscriptions through external platforms (Clickfunnels, Samcart, Kajabi, Podia, Kartra, Systeme, etc) because Heartbeat checkout is very basic.
I understand that sales funnels are more effective for upsells, but for someone who is already inside a free community and want to pay for locked spaces/events certainly it's a better experience to pay inside the Heartbeat/community ecosystem.
Right now, the checkout for paying a subscription looks the same as the onboarding process. Nothing wrong with that, but I think that in an online transaction users prefer a more familiar checkout.
I would love if Heartbeat let us use the same Stripe checkout/layout. It looks cleaner, clearer and more professional (even HB payments use it!)
Other community platforms have adapted their checkouts to look like Stripe, it looks great (screenshot included).
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Comments18
Jul 11, 2024
We are working on an update to checkout pages that will make the experience a single page and better optimize on converting members :)
Tri Ryuzaki
Jul 12, 2024
Nick Barba Great, any ETA or screenshots =)
Lisa Mahar | Writer & Job Coach
Jul 12, 2024
Nick Barba yuuuss so excited for this feature. I really want to get rid of the multiple platform situation I have going on.
Nick Barba
Jul 12, 2024
Tri Ryuzaki Sure thing! Check out this video overview of the changes coming. https://app.heartbeat.chat/community/t/the%20pulse/ebdaa101-ea9e-493d-943c-6f0ac638a7b7
ETA is 2-4 weeks for the mobile version :)
Lisa Mahar | Writer & Job Coach
May 29, 2024
I agree, the 3 step checkout process just doesn't gel with my customer feedback. I use Stripe Checkout for Membership payments and Shpify for single payments at the moment. Ideally, I'd like to bring everything into HB re: payments but really not until we can get a single page checkout process.
Mar 21, 2025
Payments 2.0 is live! You can migrate your community by heading to Settings > Products.
We’ve completely revamped the checkout experience! Expect a cleaner layout, clearer order summaries, and built-in social proof with testimonials. We’ve also added a “Secure checkout by Stripe” badge to boost buyer confidence and credibility.
Check it out after migrating to Payments 2.0. Learn more here: https://help.heartbeat.chat/en/articles/10029199-heartbeat-payments-overview
Nov 27, 2024
Liz Hamlet
Nov 27, 2024
Nick Barba Excellent news. Thank you!
htm mo
Nov 27, 2024
we need this!!
Anita Robinson
Nov 1, 2024
When should we expect this? Thanks
Janina Feuchthofen
Sep 15, 2024
Can't wait for this, especially the VAT-Feature and simpler Layout
Jackson Monichan
Sep 11, 2024
Is integration of another payment gateway included in this planned update? because stripe is not compatible for Indian users at the moment.
Coach Ouffoué 🔥🔥🔥
Jul 26, 2024
Nick Barba What about a fully integrated payment method in HB to avoid the hassle of third party payment integration like Stripe?
Shirley Chong
Apr 16, 2024
Yes please!!