Track Member Use Within Heartbeat

Background: Sometimes people forget how they have used your membership or accessed your courses and file a chargeback.
One of the ways you can remind your clients and also respond to payment processor questions is to show when they last logged in and the pages or courses they accessed.

  • It is also helpful for us to know when people have last used the community or how often they use the community to reward or recognize them.
  • It's also useful for tracking course effectiveness to see where folks have dropped off.
    For customer retention and engagement, a good example of this is https://www.burb.co/product
    I am a member of Burb so if the answer is an API into Burb that would be cool too

Please authenticate to join the conversation.

Upvoters
Status

Open

Board
πŸ’‘

Feature Requests

Date

Over 3 years ago

Author

Marissa Loewen

Subscribe to post

Get notified by email when there are changes.