Skip to main content

Weekly Digest update 7-day forward window to start on (and include) the send day

The weekly digest email appears to exclude events happening on the send day itself, regardless of which day that is. For example, with a Friday send day, the digest's event window seems to run Saturday through Thursday — meaning Friday events are never included. If the send day were moved to Thursday, Thursday events would presumably be excluded instead. The send day always appears to be a "blind spot."

What's needed is a true 7-day forward window that starts on (and includes) the send day, so members see all upcoming events for the full week ahead. The support team's reply will come to your email.

Status: Complete3 comments

Log in to comment and vote

Comments3

  • Heartbeat Support

    Team•

    Oct 27

    Hi Mitch,

    Thanks so much for your patience on this one!

    We've updated the weekly digest so events on your send day are no longer skipped. They now show up in the digest sent the week before, which looks a few days further ahead than it used to.

    They don't show in the digest sent that same day yet, so I'm keeping this request open. You'll get an email here with any updates. 🙂

  • Mitch Bowler

    •

    Oct 19

    Still would love to see this implemented to get a 7 day look forward instead of just a 6 day to make a true weekly digest.

  • Mitch Bowler

    •

    Aug 3

    Just for additional context - we have events happening daily, so there’s no one day a week to send the newsletter which we could bypass this. Thanks for your support HB Team!