Workflow trigger for members who cancel without completing the survey

Would be valuable to have a way to identify and follow up with members who cancel without completing the cancellation survey — for example, a workflow trigger or filter condition that fires when a member cancels and skips the survey. This would allow admins to send a targeted follow-up email or DM to those members to request feedback.

Product AreaWorkflows

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Upvoters
Status

Open

Board
💡

Feature Requests

Date

About 1 month ago

Author

Erica Holthausen

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