IPad app shows up as cell phone size
I’m using a 12.9” iPad Pro & the app displays cell phone sized. There’s a zoom optin, but it stays portrait. If I turn the iPad to portrait mode, I can also zoom in & it sizes a bit larger, but it still doesn’t quite fill the screen & feels like it really should display more like desktop mode (especially in portrait).
Log in to comment and vote
Comments7
Mark Silver
Jun 10, 2023
I’m trying to figure out how to vote for this, and I can’t find where the vote button is…
Mark Silver
Jun 10, 2023
Any progress on this? I have the same issue, and it’s more than a year later. I use the browser on my laptop, which works, but the app would be awesome…
Misty Dorman
May 17, 2022
In a HB support call today, we discovered that this may be fixed by downloading the "Desktop" version from the HB website instead of downloading the mobile version from the Apple store. I haven't tested it yet. If this works, I would suggest HB add in the app description that it's only for phones & maybe a link to download the Desktop version of the app for iPad & iMac.
Me Too
Jun 21, 2022
Misty Dorman: Seemed very unlikely but tested, but not working. Can’t open a .dmg file on iPad. But what’s true is that developers can easily make one build that works both on Mac AND iPad. But this is only for the iPad Apple M1 chips. Mine is the latest without that unfortunatly.. so I prefer a native iPad app.
Misty Dorman
Jun 27, 2022
Me Too: Mine's working ok on iPad Pro 12.9" with the desktop app. It's not intuitive to use that though. You'd naturally just go to the app store to find the app.
Philippe Ruaudel
May 12, 2022
Yes ! Having an iPad version of Heartbeat is really important for social app.
Misty Dorman
May 12, 2022
Philippe Ruaudel: yeah it's super tiny. lol