Tell us how we could make Heartbeat better for you.
Feature Requests
Gamification: points, levels and rewards for members
I would like to see non-competitive forms of gamification. In other words, gamification that encourages an individual to keep participating and progressing, but not as compared to others. Points that can be traded in for rewards, stars or other visual ability to see your progress, being able to "level up" based on participation or course completion, bingo boards, etc.
Livestream: broadcast live video to the community
It would be great to be able to live stream onto the community.
Record and save voice rooms and video calls
Ability to record calls & save them to the knowledge base.
Complete
Custom email SMTP
Ability to send all automated Heartbeat emails from your own domain/email address.
In Progress
Ability to set community content as public & SEO-discoverable
You'll be able to turn some of your documents public, so they'll appear in search results of all major search engines. Goal here is to allow docs to serve as a lead gen hook for your community.
Complete
Provide multi-language translation for uneditable text across the platform.
If text is uneditable, we'd like to be able to automatically have that text translated into the community / local language (ex: German, Spanish, French, etc.)
Less wasted space: reduce white space and padding
I'd like to see a much more "data dense" presentation of the channels and conversations and really everything on the screen. There is far more whitespace than is needed, in my opinion, around everything. For instance, the gaps are massive between each channel in channel list as well as between the app sections in the list on the left and the "gutters" on either side of the chat/discussion within the center content panel of the channels. Compared to Slack, I can see far less on a single screen. This makes it more cumbersome to find things, notice when a channel has new posts, etc. If not for everyone, then perhaps "modes" where a compact mode is an option like Outlook has.
Threaded replies: reply to a specific message in chat and DMs
I'm dearly missing the reply-to feature from Discord. I keep having to copy & paste messages to quote what i'm replying to
Complete
Webhooks
Instead of chasing all the integration platforms out there like Pabbly, Zapier, Integrately etc, create webhooks so that we can process the data on our own.
PayPal and other payment processors besides Stripe
Because Stripe doesn't cover a lot of countries. Please add Paypal ASAP! 🙏🏼
Video calls on the mobile app, including voice rooms and events
The mobile app only has voice rooms, without the option for video. Would be great to add video so people can join into the convo from their app.
Complete
Customize Login Page
Enable customization of the Login page with custom text, links so can redirect new members to create an account. Right now they can only login and there's no link back to my site.
Complete
Use our own logo as the mobile app icon
The current app icon, while the heartbeat logo, makes it look a lot like a dating app rather than a community application. Our rollout was stalled because our community immediately commented about how they felt. Maybe bake in a few options with the next mobile release to allow them to select a different app icon that isn't easily mistakable for something that it isn't.
Shorten long posts on desktop with a read more button
Long posts take up A LOT of space on threads, especially on mobile. Can we please shorten them (like on FB for example) and show only the first few sentences and then add a read more button?