Feature Requests

I'm new and looking for a home for my new community. I'm down to the last two having trailed a few (once I build it I don't want to move it so I'm taking care to find the right one). The massive sticking point for me is the sign-up process - you sign up and wait for the email with the link and then it's crickets for up to 10 minutes. I just thought it hadn't worked tbh. And when the email does eventually arrive there's just 1 hour and then the link is no longer live. This would be fine if the email arrived immediately so that the process is seamless, but others on the forum have stated that they see a huge potential customer drop off as a result of this. Such a shame as everything else about Heartbeat ticks all my boxes.

Capability to add custom Javascript code for example add a Chatbot tool

Will AI features be built into the app?

Ability to use Meetn and have it integrated like Zoom

It would be make everything easier if we had a field (maybe in the API area) in our admin area where we can add webhooks (and set which trigger we want it to send).

It would be great if Heartbeat could send a webhook whenever a user leaves Event feedback, with the user info, event info, feedback type, an feedback content. Use cases: automate feedback followup with our testimonial system, segment users in our crm, etc.

To make posting threads via Pabbly/Zapier/API fully functional, I’d like to see the possibility to add embeds to the thread. Currently, even with html/iframe code in the automation the embed does not show op in the post.

It would be awesome to integrate with SocialBee, a tool that allows for post scheduling and social media management. This is one advantage that Facebook Groups currently have, since we can pre-load and queue content posts to our groups. Integrating with SocialBee would be awesome to leverage their technology instead of having to create something similar in Heartbeat itself. If it could be designed that links can be automatically done with iFramely, that would also be awesome. Hoping this can be considered. Thanks!

Need to sync these fields in order to better understand my revenue analytics

In the DOCS area, a document will open within a chat window. It would be fantastic if we had the option to open them in a new browser window instead of within the app (or browser chat) window. Some documents don't fit and scrolling through them is difficult. We're trying to work with a spreadsheet and it's almost impossible to see it and navigate through it.